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Palm Terrace Of Mattoon
1000 Palm, Mattoon, IL 61938
For Pricing & Availability
(800) 780-8101To Reach a Resident
(217) 234-7403Estimated Pricing
Price Comparison
Palm Terrace Of Mattoon Description
Palm Terrace Of Mattoon is a community that offers nursing care, skilled nursing and rehabilitation and is located in the town of Mattoon, Illinois. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 8.2 out of 10 making it the 3rd highest rated community in the city out of 7 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Mattoon
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Mattoon
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Unparalleled dedication and caring from the staff, always going the extra mile.
- Staff is great, very friendly, responsive, with excellent nurses and assistants.
- Effective physical and occupational therapy services that significantly improve mobility and strength.
- Good therapies and medical care, including cardiology, leading to improved self-sufficiency.
- Wonderful staff, cozy rooms, though food could be more flavorful.
- Beautiful, clean facility with accommodating staff.
- Staff is very friendly, making it a great place to work and visit.
- Staff tries their best to accommodate and be kind, even with difficult patients.
- Family members appreciate the positive treatment and environment for their loved ones.
- Staff goes above and beyond to make residents feel at home.
- Long-term staff members express love for the residents and pride in their work.
- Facility highly recommended for its friendly and caring environment.
- Residents appear happy, and the staff is always willing to help, creating a family-like atmosphere.
- Staff takes pride in caring for residents, making it a wonderful place to work.
- Excellent workplace with nice staff always willing to help out.
Negative Reviews:
- Incidents of poor treatment towards residents, including inappropriate behavior and lack of personal care.
- Issues with staff management, including sending new hires home early without pay.
- Complaints about cleanliness, staff laziness, inadequate nursing care, and poor food quality.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 2
Long-term quality measure rating:
2
Nursing Home Overview
Participation
date: Oct. 14, 1987
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 178
Total current residents: 81
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 10
Number of
substantiated complaints: 9
Number of payment denials: 2
Number of fines: 1
Total cost of fines: $25021
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2023-06-05 | 2023-06-23 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
2023-06-05 | 2023-06-23 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
2023-06-05 | 2023-06-23 | F | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
2023-06-05 | 2023-06-23 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2023-06-05 | 2023-06-23 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
2023-06-05 | 2023-06-23 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
2023-06-05 | 2023-06-23 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
2023-06-05 | 2023-06-26 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2023-06-05 | 2023-06-23 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
2022-08-24 | 2022-09-12 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
2022-08-24 | 2022-09-12 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
2022-08-24 | 2022-09-12 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
2022-08-24 | 2022-09-12 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2022-08-24 | 2022-09-12 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
2022-08-24 | 2022-09-12 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2021-10-28 | 2021-11-26 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
2021-10-28 | 2021-11-26 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
2021-10-28 | 2021-11-26 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
2021-10-28 | 2021-11-26 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
2021-10-28 | 2021-11-26 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
2021-10-28 | 2021-11-26 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
2021-10-28 | 2021-11-26 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2023-02-22 | 2023-03-14 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
2023-02-22 | 2023-03-14 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
2023-02-22 | 2023-03-14 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2023-01-31 | 2023-03-14 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
2023-01-31 | 2023-02-22 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
2023-01-31 | 2023-04-03 | F | Nursing and Physician Services Deficiencies | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
2023-05-23 | 2023-06-08 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
2023-05-23 | 2023-06-08 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
2023-05-23 | 2023-06-30 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
2023-05-23 | 2023-06-08 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
2023-05-23 | 2023-06-08 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
2023-05-23 | 2023-06-08 | E | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
2023-05-23 | 2023-06-08 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
2023-05-23 | 2023-06-08 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
2023-05-23 | 2023-06-08 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
2023-05-23 | 2023-06-08 | F | Nutrition and Dietary Deficiencies | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
2023-05-23 | 2023-06-08 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2023-05-23 | 2023-06-30 | F | Environmental Deficiencies | Keep all essential equipment working safely. |
2023-05-23 | 2023-06-08 | D | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
2023-05-23 | 2023-06-23 | E | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
2023-05-23 | 2023-06-08 | D | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
2022-01-28 | 2022-02-18 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). |
2022-01-28 | 2022-02-18 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
2022-01-28 | 2022-02-18 | F | Nursing and Physician Services Deficiencies | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
2022-01-28 | 2022-02-18 | D | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
2022-01-28 | 2022-02-18 | F | Infection Control Deficiencies | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
2021-10-29 | 2021-11-17 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
2022-08-17 | 2022-09-01 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
2022-08-17 | 2022-09-01 | F | Resident Rights Deficiencies | Honor the resident's right to manage his or her financial affairs. |
2022-08-17 | 2022-09-01 | F | Resident Rights Deficiencies | Assure the security of all personal funds of residents deposited with the facility. |
2022-08-17 | 2022-09-01 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
2022-08-17 | 2022-09-01 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
2022-08-17 | 2022-09-01 | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
2022-08-17 | 2022-09-07 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
2022-08-17 | 2022-09-01 | D | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
2022-08-17 | 2022-09-01 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2022-08-17 | 2022-09-08 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
2022-08-17 | 2022-09-01 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
2022-08-17 | 2022-09-01 | F | Nursing and Physician Services Deficiencies | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
2022-08-17 | 2022-09-16 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
2022-08-17 | 2022-09-01 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2022-08-17 | 2022-09-01 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2021-07-21 | 2021-07-28 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
2021-07-08 | 2021-07-09 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
2021-07-08 | 2021-07-09 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
2021-02-03 | 2021-02-12 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
2021-02-03 | 2021-02-12 | C | Nursing and Physician Services Deficiencies | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
2020-09-24 | 2020-11-25 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
2020-09-24 | 2020-11-25 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
2020-09-24 | 2020-11-25 | D | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
2020-08-26 | 2020-12-18 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
2020-08-26 | 2020-11-25 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2020-08-26 | 2020-11-25 | D | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
2020-08-26 | 2020-11-25 | F | Nursing and Physician Services Deficiencies | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
2020-08-26 | 2020-11-25 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
2020-08-26 | 2020-12-18 | G | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
2020-08-26 | 2020-11-25 | E | Administration Deficiencies | Employ staff that are licensed, certified, or registered in accordance with state laws. |
2021-09-29 | 2021-10-09 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
2021-09-29 | 2021-10-09 | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
2021-09-29 | 2021-10-09 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
2021-09-29 | 2021-10-09 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
2021-09-29 | 2021-10-09 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
2021-09-29 | 2021-10-09 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2021-09-29 | 2021-10-09 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
2021-09-29 | 2021-10-09 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2021-09-29 | 2021-10-09 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
2021-09-29 | 2021-10-09 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
2021-09-29 | 2021-10-09 | D | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
2021-09-29 | 2021-10-09 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
2021-09-29 | 2021-10-09 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2021-09-29 | 2021-10-09 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2021-09-29 | 2021-10-09 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2021-09-29 | 2021-10-09 | F | Infection Control Deficiencies | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
2021-09-29 | 2021-10-09 | E | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
Fines
Fine Date | Fine Amount |
---|---|
2019-02-27 | $10,478 |
2020-01-17 | $57,363 |
2020-08-26 | $25,021 |
Denials
Denial Date | Payment Denial Days |
---|---|
2020-08-26 | 81 |
2023-01-31 | 11 |
What is in the Neighborhood
- The closest city is Mattoon which is 1.0 miles away and has a population of 18,113 (small town).
- The average income is $56,417, which is average compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 30
- Average Temperature: 55.7
- Day Breakdown: The area gets 153 days of rain, 24 days of snow and 186 days of sun
- Precipitation: 2.0 inches a year
- The average life expectancy in zip code is 77.21 years old, which is low compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
1.7 miles awayAldi
2.2 miles awayCounty Market
9.7 miles awayIGA
11.4 miles awayKirby Foods IGA
15.6 miles awayTransportation
Mattoon
1.0 miles awayNone Found
Banks
US Bank
0.6 miles awayU.S. Bank
0.9 miles awayBank of America
1.3 miles awayFirst Financial Bank
10.3 miles awayPrairie Bank & Trust
10.9 miles awayHospitals
Sarah Bush Lincoln Health Center
5.0 miles awayHSHS Good Shepherd Hospital
23.9 miles awayPharmacies
Walgreens
1.2 miles awayCVS Pharmacy
9.7 miles awaySave More Pharmacy
11.3 miles awaySav-Mor Pharmacy
22.7 miles awayThe Pharmacy
23.1 miles awayNone Found
Parks
Mattoon
0.2 miles awayLawson Park
0.3 miles awayKinzel Field
0.9 miles awayPeterson Park
1.0 miles awayOld State Mobile Home Village
1.0 miles awayNone Found
Shopping
Cross County Mall
1.6 miles awayTanger Outlets
22.6 miles awayCulture
Burgess-Osborne Auditorium
0.9 miles awayDoudna Fine Arts Center
10.3 miles awayTarble Arts Center
10.4 miles awayRestaurants
Pizza Hut
0.8 miles awayMonical's Pizza
0.9 miles awayBurger King
0.9 miles awayJohnny's Family Dining
1.6 miles awayAlamo Steak House
1.6 miles awayGet exact pricing & check availability
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