📞 Call for pricing and availability: (800) 780-8101

Palm Terrace Healthcare And Rehabilitation

24962 Calle Aragon, Laguna Hills, CA 92637

Memory Care Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(949) 587-9000

Estimated Pricing

Studio
Estimated $7,615

Price Comparison

  • Average City Price: $7,351
  • Average State Price: $5,647
  • Average National Price: $5,673


  • Palm Terrace Healthcare And Rehabilitation Description

    Palm Terrace Healthcare And Rehabilitation is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is located in the town of Laguna Hills, California and is part of the Ensign Services network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 7.9 out of 10 making it the 5th highest rated community in the city out of 6 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Laguna Hills

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Laguna Hills

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Laguna Hills


    Community Reviews

    6.6
    Palm Terrace Healthcare And Rehabilitation
    Based on My Caring Plan's proprietary scoring, including 81 reviews across the web

    Ranking

  • Ranking in City: 6 out of 7 communities in Laguna Hills
  • Ranking in State: 2959 out of 3640 communities in CA
  • Food and Dining C

    Facility and Grounds B

    Care B

    Staff B

    Cleanliness B


    Employee Reviews

    6.2
    Ensign Services
    Based on My Caring Plan's proprietary scoring, including 558 reviews across the web

    The following insights are from employees that work in California

    Employee Pay B

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews for Palm Terrace Healthcare and Rehabilitation:

    • Some reviewers experienced difficulties with communication and felt the staff was unresponsive and inattentive, particularly in emergency situations or when needing updates on their loved ones.
    • Concerns were raised about the facility's responsiveness to call buttons, with reports of residents being left unattended for extended periods.
    • Negative experiences included issues with personal belongings going missing and a perceived lack of compassion and support from the staff, especially following the passing of a resident.
    • On the positive side, many reviewers praised Palm Terrace for its caring and professional staff, highlighting the kindness and dedication of nurses, the activities director, and the rehabilitation team.
    • Several reviews noted improvements in the facility over time, mentioning a welcoming atmosphere, great employees, and effective management.
    • The facility was commended for its cleanliness, cozy environment, and the quality of its rehabilitation services, with some considering it one of the best skilled nursing facilities in the area.
    • Family members appreciated the regular updates, photos, and video calls that kept them connected with their loved ones, especially during times when visits were restricted.
    • Employees shared positive feedback about the work environment, describing it as a supportive and family-like atmosphere where teamwork is emphasized.

    Overall, reviews for Palm Terrace Healthcare and Rehabilitation are mixed, with some expressing dissatisfaction with aspects of care and communication, while others commend the facility for its staff, environment, and the quality of care provided.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Physical Therapists (PT)

    Physical Therapy Assistants (PTA)

    Occupational Therapists (OT)

    Certified Occupational Therapy Assistants (COTA)

    Speech and Language Pathologists

    Rehab Aide/Technicians


    Activities

    Games

    Variety of Activities

    Art

    Excursions



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 2
    Staffing rating: 2
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: April 9, 1987
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 99
    Total current residents: 92
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 4
    Number of substantiated complaints: 9
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-05-23 2022-06-14 D Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2022-05-23 2022-06-14 D Emergency Preparedness Deficiencies Provide family notifications of emergency plan.
    2022-05-23 2022-06-14 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-05-23 2022-06-14 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2022-05-23 2022-06-14 D Services Deficiencies Have elevators that firefighters can control in the event of a fire.
    2022-05-23 2022-06-14 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-12-10 2019-12-30 D Emergency Preparedness Deficiencies Include a process for Emergency Preparedness collaboration.
    2019-12-10 2019-12-30 D Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2019-12-10 2019-12-30 D Emergency Preparedness Deficiencies Establish procedures for tracking staff and patients during an emergency.
    2019-12-10 2019-12-30 D Emergency Preparedness Deficiencies Establish policies and procedures for sheltering.
    2019-12-10 2019-12-30 D Emergency Preparedness Deficiencies List the names and contact information of those in the facility.
    2019-12-10 2019-12-30 D Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2019-12-10 2019-12-30 D Construction Deficiencies Use approved construction type or materials.
    2019-12-10 2019-12-30 D Egress Deficiencies Meet other general requirements that are deficient.
    2019-12-10 2019-12-30 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-12-10 2019-12-30 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2019-12-10 2019-12-30 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-12-10 2019-12-30 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2019-01-03 2019-01-18 E Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-01-03 2019-01-18 D Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2019-01-03 2019-01-18 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-01-03 2019-01-18 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-01-03 2019-01-18 D Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2019-01-03 2019-01-18 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2019-01-03 2019-01-18 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    What is in the Neighborhood

    General Area Overview
    • The closest city is Laguna Hills which is 0.9 miles away and has a population of 31,748 (mid sized town).
    • The average income is $68,431, which is high compared to other zip codes.
    • Weather
      • High Temperature: 78
      • Low Temperature: 60
      • Average Temperature: 68.6
      • Day Breakdown: The area gets 64 days of rain and 300 days of sun
      • Precipitation: 0.5 inches a year

    Health and Safety Overview
    • The crime rate is 3.13 per 100 people which is average compared to other cities.
      • Violent Crime: 0.46 incidents per 100 people
      • Property Crime: 1.55 incidents per 100 people
      • Drug-Related Crime: 0.63 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    ALDI
    0.9 miles away
    Mother's Market
    0.9 miles away
    Trader Joe's
    1.0 miles away
    Ralphs Supermarket
    1.1 miles away
    Stater Bros.
    1.1 miles away

    None Found

    Bus Stations

    OCTA
    0.1 miles away
    Aliso Creek-Columbia
    0.8 miles away
    Aliso Creek-Glenwood
    0.8 miles away
    Columbia-Aliso Creek
    0.9 miles away
    Aliso Creek-Eastwing
    0.9 miles away

    Banks

    Wells Fargo
    0.7 miles away
    F&M Bank
    0.7 miles away
    Bank of America
    0.8 miles away
    One West Bank
    0.8 miles away
    First Foundation Bank
    0.9 miles away

    Hospitals

    Saddleback Medical Center
    0.7 miles away
    Mission Hospital
    3.7 miles away
    Kaiser Permanente Orange County-Irvine Medical Center
    5.0 miles away
    Hoag Hospital Irvine
    5.3 miles away
    Mission Hospital Laguna Beach
    6.9 miles away

    Pharmacies

    CVS Pharmacy
    0.8 miles away
    Walgreens
    1.0 miles away
    Rite Aid
    1.0 miles away
    CVS
    1.9 miles away
    Careprime Pharmacy
    2.4 miles away

    Dentists

    Laser Dental Center
    1.3 miles away
    Little Heroes Pediatric Dentistry
    1.6 miles away
    Pankaj R. Narkhede, DDS, MDS, Honored Fellow AAID
    1.7 miles away
    Sout Coast Orthodontist
    1.7 miles away
    Nellie Gail Dental
    1.9 miles away

    Parks

    Aliso Viejo
    0.2 miles away
    Aliso and Wood Canyons Wilderness Park
    0.4 miles away
    Aliso Creek Park and Wildlife Sanctuary
    0.4 miles away
    Glenwood Park
    0.4 miles away
    Iglesia Park
    0.5 miles away

    Places of Worship

    Mission San Juan Capistrano
    7.2 miles away
    Saint Frances of Rome Catholic Church
    22.4 miles away

    Shopping

    Kaleidoscope
    3.6 miles away
    The Shops at Mission Viejo
    3.8 miles away
    Mission Promenade
    7.4 miles away
    Fashion Island
    9.1 miles away
    South Coast Plaza
    11.7 miles away

    Culture

    Soka Performing Arts Center
    3.2 miles away
    Amphitheater
    4.0 miles away
    FivePoint Amphitheatre
    4.1 miles away
    Crown Valley Park Amphitheater
    4.7 miles away
    Sawdust Art Festival
    4.9 miles away

    Restaurants

    Olive Garden
    0.9 miles away
    BJ's Brewery
    0.9 miles away
    Kotobuki
    1.0 miles away
    Cabo Kantina
    1.0 miles away
    Lone Star Steak and Saloon
    1.0 miles away

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    Google map of Palm Terrace Healthcare And Rehabilitation

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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