📞 Call for pricing and availability: (800) 780-8101

Palm Terrace Care Center

11162 Palm Terrace Lane, Riverside, CA 92505

Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(951) 687-7330

Estimated Pricing

Studio
Estimated $4,141

Price Comparison

  • Average City Price: $4,246
  • Average State Price: $5,647
  • Average National Price: $5,673


  • Palm Terrace Care Center Description

    Palm Terrace Care Center is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 2.9 miles outside the town of Norco, California. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 7.6 out of 10 making it the 35th highest rated community in the city out of 56 communities. See more information on reviews.

    The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Riverside

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Riverside

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Riverside


    Community Reviews

    8.3
    Palm Terrace Care Center
    Based on My Caring Plan's proprietary scoring, including 91 reviews across the web

    Ranking

  • Ranking in City: 31 out of 62 communities in Riverside
  • Ranking in State: 1775 out of 3640 communities in CA
  • Food and Dining B

    Facility and Grounds A

    Care B

    Staff A

    Cleanliness A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews for Palm Terrace Care Center show a mix of experiences from various individuals. Some reviewers express significant dissatisfaction with the facility, citing instances of poor communication, lack of honesty regarding room arrangements during the COVID-19 pandemic, and serious concerns about patient care leading to negative health outcomes, including the contraction of COVID-19 and inadequate responses to medical emergencies such as falls.

    One review recounts a distressing experience where a family member was admitted for rehabilitation but ended up with severe injuries and a drastically reduced quality of life, ultimately leading to their death. Another review shares a heartbreaking story of a loved one contracting COVID-19 and passing away shortly after being admitted for care.

    On the other hand, several reviews praise the facility, highlighting positive aspects such as the friendly and helpful staff, effective rehabilitation services, and a welcoming environment. Some reviewers specifically commend the physical therapy team and the overall care their loved ones received, describing Palm Terrace as a place where they felt their family members were well looked after.

    Concerns were raised about the need for better training for CNAs and the food service staff, with one reviewer noting issues with meal timing and quality. Despite these criticisms, some reviews express gratitude for the care provided, mentioning attentive staff, clean facilities, and a supportive environment for recovery.

    Overall, the reviews present a divided picture of Palm Terrace Care Center, with some families experiencing significant challenges and others finding comfort and satisfaction in the care provided to their loved ones.


    Reviews

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    Palm Terrace Care Center Videos


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    Health

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    Individualized resident care plan treatments

    IV therapy

    Dementia care


    Services

    Social services

    Rehabilitation

    Nursing services

    Volunteer programs

    Caregiver

    Registered dietician


    Activities

    Games

    Gardening

    Special events

    Outings

    Musical performances

    Trivia


    Community Amenities

    Full in-house rehab unit

    Beautiful 5-acre campus

    Beauty shop

    Whirlpool


    Room Amenities

    Electric high/low beds

    DirecTV

    Private phone availability


    Dining

    Nutrition & hydration programs

    Dining room


    Transportation

    Transportation to appointments



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 5
    Health inspection rating: 4
    Staffing rating: 2
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: April 21, 1989
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 75
    Total current residents: 68
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: None


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 2
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $7100


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-05-30 2023-06-16 D Emergency Preparedness Deficiencies Conduct risk assessment and an All-Hazards approach.
    2023-05-30 2023-06-16 D Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2023-05-30 2023-06-16 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2023-05-30 2023-06-16 D Smoke Deficiencies Provide properly protected cooking facilities.
    2023-05-30 2023-06-16 D Smoke Deficiencies Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    2023-05-30 2023-06-16 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-05-30 2023-06-16 D Smoke Deficiencies Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    2023-05-30 2023-06-16 E Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2023-05-30 2023-06-16 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2023-05-30 2023-06-16 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2023-05-30 2023-06-16 F Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.
    2023-05-30 2023-06-16 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2020-01-02 2020-01-28 D Emergency Preparedness Deficiencies Include a process for Emergency Preparedness collaboration.
    2020-01-02 2020-01-28 D Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2020-01-02 2020-01-28 D Egress Deficiencies Have properly located and lighted "Exit" signs.
    2020-01-02 2020-01-28 E Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2020-01-02 2020-01-28 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2020-01-02 2020-01-28 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2020-01-02 2020-01-28 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2020-01-02 2020-01-28 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2020-01-02 2020-01-28 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2019-02-26 2019-03-19 D Emergency Preparedness Deficiencies Provide family notifications of emergency plan.
    2019-02-26 2019-03-19 D Construction Deficiencies Use approved construction type or materials.
    2019-02-26 2019-03-19 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-02-26 2019-03-19 C Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-02-26 2019-03-19 D Smoke Deficiencies Properly provide smoke detection systems in areas open to corridors.
    2019-02-26 2019-03-19 D Smoke Deficiencies Install corridor and hallway doors that block smoke.

    Fines

    Fine Date Fine Amount
    2020-11-03 $7,100

    What is in the Neighborhood

    General Area Overview
    • The closest city is Norco which is 2.9 miles away and has a population of 26,289 (mid sized town).
    • The average income is $49,522, which is low compared to other zip codes.
    • Weather
      • High Temperature: 85
      • Low Temperature: 59
      • Average Temperature: 71.8
      • Day Breakdown: The area gets 46 days of rain and 318 days of sun
      • Precipitation: 0.5 inches a year

    Demographic Overview
    • The median age is 31.4 years old, very low compared to other cities.
    • 3.84% of the population are Veterans which is a low percentage of Veterans compared to other cities.
    • 21.58% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 6% Asian, 5% Black or African-American, 36% Hispanic or Latino, and 50% White.

    Health and Safety Overview
    • The average life expectancy in zip code is 79.04 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 49.0, Moderate Days 110.0, Unhealthy for Sensitive Groups Days 57.0, Unhealthy Days 20.0, Very Unhealthy Days 2.0, Hazardous Days 5.0

    Click the button above to explore the neighborhood

    Supermarkets

    Stater Bros.
    1.3 miles away
    Rite Aid
    1.3 miles away
    Smart & Final
    2.3 miles away
    Cardenas Markets
    2.4 miles away
    Walmart Supercenter
    2.5 miles away

    None Found

    None Found

    Banks

    Bank of America
    1.5 miles away
    Arrowhead Credit Union
    2.6 miles away
    Chase
    2.6 miles away
    Wescom Credit Union
    2.7 miles away
    Wells Fargo
    2.7 miles away

    Hospitals

    Riverside University Health System - Arlington Mental Health Facility
    2.5 miles away
    Kaiser Permanente Riverside Medical Center
    2.5 miles away
    Parkview Community Hospital
    3.3 miles away
    Corona Regional Medical Center
    5.8 miles away
    Riverside Medical Center (Urgent)
    5.9 miles away

    Pharmacies

    CVS Pharmacy
    1.2 miles away
    Riverwalk HealthMart Pharmacy
    2.2 miles away
    Arlington Medica Pharmacy
    2.3 miles away
    Walgreens
    2.6 miles away
    Rite Aid
    2.6 miles away

    Dentists

    Dental Kidz Club
    2.2 miles away
    Dentistry 4 Kids
    2.6 miles away
    Tropic Dental
    2.8 miles away
    Van Buren Dental Group
    3.0 miles away
    Pacific Dental Clinic
    3.0 miles away

    Parks

    Riverside
    0.2 miles away
    Doty-Trust Park
    0.3 miles away
    La Sierra Park
    0.6 miles away
    Ingalls Park
    1.1 miles away
    Pikes Peak Park
    1.3 miles away

    Places of Worship

    Saint Frances of Rome Catholic Church
    20.5 miles away

    Shopping

    Wal Mart
    3.2 miles away
    Ontario Mills
    9.8 miles away
    Victoria Gardens
    12.1 miles away
    Moreno Valley Mall
    12.9 miles away
    Palm Plaza Moreno Valley
    15.2 miles away

    Culture

    Brandstater Gallery
    1.6 miles away
    Hole Memorial Auditorium
    1.6 miles away
    Amphitheater
    1.9 miles away
    Theater
    4.2 miles away
    Jurupa Cultural Center
    6.2 miles away

    Restaurants

    Pizza Hut
    1.4 miles away
    Anchos
    1.6 miles away
    Tijuana's Tacos
    2.4 miles away
    Rodrigo's Mexican Grill
    2.5 miles away
    Bambino's Pizza House
    2.5 miles away

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    Google map of Palm Terrace Care Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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