📞 Call for pricing and availability: (800) 780-8101
Palm Terrace Care Center
11162 Palm Terrace Lane, Riverside, CA 92505
For Pricing & Availability
(800) 780-8101To Reach a Resident
(951) 687-7330Estimated Pricing
Price Comparison
Palm Terrace Care Center Description
Palm Terrace Care Center is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 2.9 miles outside the town of Norco, California. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7.6 out of 10 making it the 35th highest rated community in the city out of 56 communities. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Riverside
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Riverside
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Riverside
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for Palm Terrace Care Center show a mix of experiences from various individuals. Some reviewers express significant dissatisfaction with the facility, citing instances of poor communication, lack of honesty regarding room arrangements during the COVID-19 pandemic, and serious concerns about patient care leading to negative health outcomes, including the contraction of COVID-19 and inadequate responses to medical emergencies such as falls.
One review recounts a distressing experience where a family member was admitted for rehabilitation but ended up with severe injuries and a drastically reduced quality of life, ultimately leading to their death. Another review shares a heartbreaking story of a loved one contracting COVID-19 and passing away shortly after being admitted for care.
On the other hand, several reviews praise the facility, highlighting positive aspects such as the friendly and helpful staff, effective rehabilitation services, and a welcoming environment. Some reviewers specifically commend the physical therapy team and the overall care their loved ones received, describing Palm Terrace as a place where they felt their family members were well looked after.
Concerns were raised about the need for better training for CNAs and the food service staff, with one reviewer noting issues with meal timing and quality. Despite these criticisms, some reviews express gratitude for the care provided, mentioning attentive staff, clean facilities, and a supportive environment for recovery.
Overall, the reviews present a divided picture of Palm Terrace Care Center, with some families experiencing significant challenges and others finding comfort and satisfaction in the care provided to their loved ones.
Reviews
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Palm Terrace Care Center Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 2
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: April 21, 1989
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 75
Total current residents: 68
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: None
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $7100
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-30 | 2023-06-16 | D | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2023-05-30 | 2023-06-16 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2023-05-30 | 2023-06-16 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2023-05-30 | 2023-06-16 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-05-30 | 2023-06-16 | D | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2023-05-30 | 2023-06-16 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-05-30 | 2023-06-16 | D | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2023-05-30 | 2023-06-16 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2023-05-30 | 2023-06-16 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-05-30 | 2023-06-16 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2023-05-30 | 2023-06-16 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2023-05-30 | 2023-06-16 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2020-01-02 | 2020-01-28 | D | Emergency Preparedness Deficiencies | Include a process for Emergency Preparedness collaboration. |
| 2020-01-02 | 2020-01-28 | D | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2020-01-02 | 2020-01-28 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2020-01-02 | 2020-01-28 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2020-01-02 | 2020-01-28 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2020-01-02 | 2020-01-28 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2020-01-02 | 2020-01-28 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2020-01-02 | 2020-01-28 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2020-01-02 | 2020-01-28 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-02-26 | 2019-03-19 | D | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2019-02-26 | 2019-03-19 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2019-02-26 | 2019-03-19 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-02-26 | 2019-03-19 | C | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-02-26 | 2019-03-19 | D | Smoke Deficiencies | Properly provide smoke detection systems in areas open to corridors. |
| 2019-02-26 | 2019-03-19 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-11-03 | $7,100 |
What is in the Neighborhood
- The closest city is Norco which is 2.9 miles away and has a population of 26,289 (mid sized town).
- The average income is $49,522, which is low compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 59
- Average Temperature: 71.8
- Day Breakdown: The area gets 46 days of rain and 318 days of sun
- Precipitation: 0.5 inches a year
- The median age is 31.4 years old, very low compared to other cities.
- 3.84% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 21.58% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 6% Asian, 5% Black or African-American, 36% Hispanic or Latino, and 50% White.
- The average life expectancy in zip code is 79.04 years old, which is high compared to other zip codes.
- Air Quality: Good Days 49.0, Moderate Days 110.0, Unhealthy for Sensitive Groups Days 57.0, Unhealthy Days 20.0, Very Unhealthy Days 2.0, Hazardous Days 5.0
Click the button above to explore the neighborhood
Supermarkets
Stater Bros.
1.3 miles awayRite Aid
1.3 miles awaySmart & Final
2.3 miles awayCardenas Markets
2.4 miles awayWalmart Supercenter
2.5 miles awayNone Found
None Found
Banks
Bank of America
1.5 miles awayArrowhead Credit Union
2.6 miles awayChase
2.6 miles awayWescom Credit Union
2.7 miles awayWells Fargo
2.7 miles awayHospitals
Riverside University Health System - Arlington Mental Health Facility
2.5 miles awayKaiser Permanente Riverside Medical Center
2.5 miles awayParkview Community Hospital
3.3 miles awayCorona Regional Medical Center
5.8 miles awayRiverside Medical Center (Urgent)
5.9 miles awayPharmacies
CVS Pharmacy
1.2 miles awayRiverwalk HealthMart Pharmacy
2.2 miles awayArlington Medica Pharmacy
2.3 miles awayWalgreens
2.6 miles awayRite Aid
2.6 miles awayDentists
Dental Kidz Club
2.2 miles awayDentistry 4 Kids
2.6 miles awayTropic Dental
2.8 miles awayVan Buren Dental Group
3.0 miles awayPacific Dental Clinic
3.0 miles awayParks
Riverside
0.2 miles awayDoty-Trust Park
0.3 miles awayLa Sierra Park
0.6 miles awayIngalls Park
1.1 miles awayPikes Peak Park
1.3 miles awayPlaces of Worship
Saint Frances of Rome Catholic Church
20.5 miles awayShopping
Wal Mart
3.2 miles awayOntario Mills
9.8 miles awayVictoria Gardens
12.1 miles awayMoreno Valley Mall
12.9 miles awayPalm Plaza Moreno Valley
15.2 miles awayCulture
Brandstater Gallery
1.6 miles awayHole Memorial Auditorium
1.6 miles awayAmphitheater
1.9 miles awayTheater
4.2 miles awayJurupa Cultural Center
6.2 miles awayRestaurants
Pizza Hut
1.4 miles awayAnchos
1.6 miles awayTijuana's Tacos
2.4 miles awayRodrigo's Mexican Grill
2.5 miles awayBambino's Pizza House
2.5 miles awayGet exact pricing & check availability
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