Palm Garden Of Gainesville

Reviews of the senior living facility present a mixed picture, with some highlighting excellent care and others pointing out significant concerns.

• Several reviewers praised the staff for being great, understanding, helpful, and providing excellent care and rehab services. Positive mentions include the professionalism, commitment, and the facility's cleanliness and pleasant environment.
• Some reviews specifically commend the physical therapy department and the caring nature of the CNAs, noting that the staff's happiness contributes to the quality of care.
• There are mentions of the facility being the best rehab option for some families, with quick responses to concerns or issues, and a clean, odor-free environment being highlighted as positives.
• However, there are serious complaints about the care provided, including neglect, inadequate attention to residents' needs, and safety concerns. Reports of residents being dropped, wounds not being cared for, and issues with meal and bathroom assistance were noted.
• Some reviews express dissatisfaction with the management and treatment of employees, suggesting that staffing issues may impact the quality of care.
• Concerns were raised about billing practices and the facility's cleanliness, with one review mentioning a roach problem.
• Despite the criticisms, there are reviews that describe the facility as outstanding, with a great team that cares about patients, and some reviewers specifically thanking staff members for their help and care.

In summary, while there are numerous positive testimonials about the care and environment at the facility, there are also significant concerns that potential residents and their families should consider.