Palisade Gardens

The reviews for this senior living facility present a mixed picture, reflecting the complex challenges and successes of caring for residents with diverse needs, especially during the Covid-19 pandemic.

One review highlights the difficulties faced by residents with mental health conditions during the pandemic, including the lack of outdoor activities and the need for more resources to prevent the environment from feeling like a prison. The reviewer also expresses concern over staff not always wearing masks properly, potentially endangering residents' health.

Another review paints a more positive picture, describing the facility as a "home away from home" with a professional and kind staff, clean environment, and a communal atmosphere where residents enjoy watching TV together.

Staff dedication is a recurring theme, with one reviewer noting the staff's enjoyment in seeing residents live a normal life and their happiness in being a part of their lives.

However, another review offers a more critical perspective, describing the facility as a last resort for older Medicaid recipients who need intensive daily care. While acknowledging it as better than homelessness, the reviewer suggests it may not be the preferred option for a loved one.

Lastly, the facility's administration receives praise for their professionalism and the genuine care they show towards residents, highlighting the positive impact of leadership on the overall environment.

In summary, while there are areas for improvement, particularly in adapting to pandemic conditions and ensuring safety protocols are followed, there are also strong indications of a caring and professional staff committed to the well-being of their residents.