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Palazzo Post Acute

5400 Fountain Ave, Los Angeles, CA 90029

Nursing Home Rehabilitation
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(323) 461-4301

Estimated Pricing

Studio
Estimated $8,332

Price Comparison

  • Average City Price: $9,527
  • Average State Price: $7,474
  • Average National Price: $7,508

    • Palazzo Post Acute Description

    Palazzo Post Acute is a community that offers nursing care and rehabilitation and is about 3.1 miles outside the town of West Hollywood, California. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 4.8 out of 10 making it the 113th highest rated community in the city out of 119 communities. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Los Angeles

    Community Reviews

    6.6
    Palazzo Post Acute
    Based on My Caring Plan's proprietary scoring, including 20 reviews across the web

    Ranking

  • Ranking in City: 86 out of 141 communities in Los Angeles
  • Ranking in State: 2932 out of 3640 communities in CA

    • Facility and Grounds B

    Care B

    Staff B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Review Summary:

    • There are complaints about the attitudes of the nurses and the overall quality of care provided.
    • Communication within the facility is described as poor, with significant staff turnover mentioned, including going through multiple social workers in a short period.
    • Concerns are raised about the professionalism and sincerity of the management and staff, with specific individuals being described as unhelpful and uncaring towards patients' needs.
    • There are criticisms about the medical staff, including doctors and the adequacy of nursing staff, suggesting that there is not enough time spent with patients.
    • However, there is high praise for the rehabilitation department, with personal testimonials highlighting significant improvements in physical abilities thanks to the dedicated efforts of the rehab team.
    • Despite the criticisms, one review labels this facility as the best skilled nursing facility (SNF) in the area.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    IV Therapy

    Wound Care Program

    Pain Management

    Medical Equipment

    Diabetic Care Management

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 3
    Staffing rating: 2
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5

    Nursing Home Overview

    Participation date: Feb. 4, 1975
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 99
    Total current residents: 92
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Both

    Facility Incident, Complaints and Fines

    Number of facility incidents: 5
    Number of substantiated complaints: 9
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $11538

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-10-19 2021-11-16 E Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2021-10-19 2021-11-16 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-10-19 2021-11-16 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-10-19 2021-11-16 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2021-10-19 2021-11-16 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2021-10-19 2021-11-16 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2021-10-19 2021-11-16 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2020-02-03 2020-03-10 F Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2020-02-03 2020-03-10 E Emergency Preparedness Deficiencies Include a process for Emergency Preparedness collaboration.
    2020-02-03 2020-03-10 E Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2020-02-03 2020-03-10 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2020-02-03 2020-03-10 F Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2020-02-03 2020-03-10 F Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2020-02-03 2020-03-10 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2020-02-03 2020-03-10 F Egress Deficiencies Install proper backup exit lighting.
    2020-02-03 2020-03-10 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2020-02-03 2020-03-10 D Smoke Deficiencies Provide properly protected cooking facilities.
    2020-02-03 2020-03-10 D Smoke Deficiencies Install a fire alarm system that can be heard throughout the facility.
    2020-02-03 2020-03-10 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2020-02-03 2020-03-10 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2020-02-03 2020-03-10 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2020-02-03 2020-03-10 E Services Deficiencies Have elevators that firefighters can control in the event of a fire.
    2020-02-03 2020-03-10 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2020-02-03 2020-03-10 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2020-02-03 2020-03-10 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-01-24 2019-02-27 C Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2019-01-24 2019-02-27 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2019-01-24 2019-02-27 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2019-01-24 2019-02-27 D Smoke Deficiencies Provide properly protected cooking facilities.
    2019-01-24 2019-02-27 F Smoke Deficiencies Have an alternate power supply for its alarm system.
    2019-01-24 2019-02-27 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2019-01-24 2019-02-27 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2019-01-24 2019-02-27 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-01-24 2019-02-27 F Services Deficiencies Have elevators that firefighters can control in the event of a fire.
    2019-01-24 2019-02-27 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2019-01-24 2019-02-27 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-02-03 2023-03-03 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-02-03 2023-03-03 D Infection Control Deficiencies Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    2023-04-28 2023-05-05 E Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2023-04-28 2023-05-05 D Resident Rights Deficiencies Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    2023-04-25 2023-05-10 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-04-19 2023-05-02 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2023-03-22 2023-04-22 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-10-24 2022-12-07 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-10-24 2022-12-07 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-08-29 2022-09-28 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-10-21 2021-12-03 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2021-10-21 2021-12-03 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2021-10-21 2021-12-03 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2021-10-21 2021-12-03 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2021-10-21 2021-12-03 D Quality of Life and Care Deficiencies Assist a resident in gaining access to vision and hearing services.
    2021-10-21 2021-12-03 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-10-21 2021-12-03 D Administration Deficiencies Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    2021-10-21 2021-12-03 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-10-21 2021-12-03 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-10-21 2021-12-03 D Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2020-01-24 2020-02-21 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2020-01-24 2020-02-21 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-01-24 2020-02-21 D Resident Assessment and Care Planning Deficiencies Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    2020-01-24 2020-02-21 D Quality of Life and Care Deficiencies Assist a resident in gaining access to vision and hearing services.
    2020-01-24 2020-02-21 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2020-01-24 2020-02-21 D Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2020-01-24 2020-02-21 D Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2020-01-24 2020-02-21 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2020-01-24 2020-02-21 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2021-01-09 2021-01-27 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-01-25 2019-02-25 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-01-25 2019-02-25 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2019-01-25 2019-02-25 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-01-25 2019-02-25 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    2019-01-25 2019-02-25 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-01-25 2019-02-25 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2019-01-25 2019-02-25 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2019-01-25 2019-02-25 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-01-25 2019-02-25 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2019-01-25 2019-02-25 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2019-01-25 2019-02-25 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2019-01-25 2019-02-25 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2019-01-25 2019-02-25 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2019-01-25 2019-02-25 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-01-25 2019-02-25 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-01-25 2019-02-25 D Administration Deficiencies Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    2019-01-25 2019-02-25 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-01-25 2019-02-25 D Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2019-01-25 2019-02-25 E Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Fines

    Fine Date Fine Amount
    2021-10-21 $17,750
    2021-10-21 $11,538

    What is in the Neighborhood

    General Area Overview
    • The closest city is West Hollywood which is 3.1 miles away and has a population of 36,222 (mid sized town).
    • The average income is $44,451, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 82
      • Low Temperature: 59
      • Average Temperature: 70.3
      • Day Breakdown: The area gets 48 days of rain and 316 days of sun
      • Precipitation: 0.5 inches a year

    Demographic Overview
    • The median age is 35.0 years old, average compared to other cities.
    • 2.15% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
    • 37.4% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 10% Asian, 7% Black or African-American, 38% Hispanic or Latino, and 42% White.

    Health and Safety Overview
    • The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Food 4 Less
    0.1 miles away
    Jon's Marketplace
    0.2 miles away
    Lucy`s
    0.4 miles away
    Smart & Final
    0.5 miles away
    Ralphs
    0.5 miles away

    None Found

    Bus Stations

    Fountain & Serrano
    0.0 miles away
    Fountain & Western
    0.1 miles away
    Western & Fountain
    0.1 miles away
    Western & La Mirada
    0.1 miles away
    101 & Western
    0.1 miles away

    Banks

    U.S. Bank
    0.5 miles away
    Bank of America
    0.7 miles away
    HomeStreet Bank
    0.9 miles away
    Wells Fargo
    0.9 miles away
    Chase
    1.0 miles away

    Hospitals

    Kaiser Permanente Los Angeles Medical Center
    0.5 miles away
    CHA Hollywood Presbyterian Medical Center
    0.9 miles away
    Children's Hospital Los Angeles
    0.9 miles away
    Southern California Hospital Hollywood
    1.0 miles away
    Saint Vincent Medical Center
    2.8 miles away

    Pharmacies

    Walgreens
    0.3 miles away
    CVS Pharmacy
    0.5 miles away
    Rite Aid
    0.9 miles away
    AHF Pharmacy
    1.0 miles away
    Sav-On
    1.5 miles away

    Dentists

    Mike Asatrayan DDS
    0.4 miles away
    Western Dental Kids
    0.9 miles away
    Nuestra Dentista Familiar
    1.0 miles away
    Almario Efma DDS
    1.2 miles away
    Beverly West Dental
    1.3 miles away

    Parks

    Seily Rodriguez Park
    0.4 miles away
    Lemon Grove Recreation Center
    0.5 miles away
    The Magical Park
    0.5 miles away
    Barnsdall Art Park
    0.8 miles away
    Carlton Way Pocket Park
    0.8 miles away

    Places of Worship

    Wilshire Boulevard Temple
    2.2 miles away
    Thien Hau Temple
    4.4 miles away
    La Iglesia de Nuestra Señora la Reina de los Ángeles
    4.6 miles away
    First Congregational Church
    23.2 miles away

    Shopping

    H&H Hollywood & Highland Center
    1.9 miles away
    Koreatown Plaza
    2.7 miles away
    Sunset Collection
    4.0 miles away
    FIGat7th
    4.1 miles away
    Sunset Plaza
    4.1 miles away

    Culture

    Upright Citizens Brigade
    0.3 miles away
    Corita Art Center
    0.8 miles away
    Barnsdall Gallery Theatre
    0.8 miles away
    Hollywood Palladium
    1.0 miles away
    Ukranian Culture Center
    1.0 miles away

    Restaurants

    King Buffet
    0.2 miles away
    Ocha
    0.3 miles away
    El Zarape
    0.3 miles away
    Pa Ord
    0.3 miles away
    Leo's Taco Truck
    0.3 miles away

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    Google map of Palazzo Post Acute

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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