Palace At Kendall Nursing And Rehabilitation Cente

The Palace senior living facility has received a mix of reviews from residents and their families. Many have praised the facility for its wonderful care, professional staff, and the peace of mind it provides, knowing their loved ones are treated with love and respect. The rehabilitation services, in particular, have been highlighted for their excellence, with several families expressing gratitude for the quick recoveries and exceptional care their relatives received.

However, there are also reports of negative experiences, including concerns about sanitation, the quality of the facilities, and the care provided. Some reviews mention poor conditions such as unkept bathrooms, unsuitable beds, and inadequate meals. There have been alarming reports of neglect, with one family alleging that their father nearly died due to negligence. Another review mentioned a lack of communication and compassion from the nursing staff on the second floor, leading to a dangerous drop in a resident's blood sugar level.

Despite these concerns, many families have shared heartwarming stories of their loved ones feeling at home, enjoying the activities, and receiving excellent medical and rehabilitative care. The staff's dedication, especially during the pandemic, has been commended, with several reviewers calling them heroes for their efforts to keep residents safe and comfortable.

While some reviews suggest a need for improvement in certain areas, particularly in staff communication and facility maintenance, others highlight the facility's commitment to providing a caring and supportive environment for its residents. Prospective residents and their families are encouraged to consider both the positive and negative feedback when making a decision about The Palace.