Pacifica Senior Living Snohomish

Summary of Reviews:

• Some visitors and family members have experienced rude and condescending staff, with inconsistent guidelines regarding mask-wearing.
• Many appreciate the friendly staff, beautiful setting, and activities like gardens and ice cream socials.
• Concerns have been raised about the quality of care, including issues with medication management, cleanliness, and the provision of diabetic meals.
• Communication with management and staff is frequently cited as a problem, with reports of unreturned calls and emails.
• There are mixed reviews on food quality, with some residents and visitors finding it lacking compared to advertised standards.
• Positive changes have been noted under new management, with improvements in care quality and facility cleanliness.
• Staff members, including caregivers and the activities director, are praised for their dedication and caring nature.
• Some reviews highlight staffing issues, such as being short-staffed, which affects the level of activities and care.
• Renovations and management efforts to improve the facility and care quality have been well-received by some family members.

Overall, while there are areas of concern, particularly with staff communication and consistency in care, there are also many positive aspects noted by residents and their families, including the efforts of individual staff members and recent improvements under new management.