Pacifica Senior Living Palm Beach

Positive Reviews:

• Many reviewers appreciate the variety of activities available for residents, including physical, music, pet, and doll therapy.
• The staff is frequently described as dedicated, caring, and compassionate, with a particular emphasis on their attentiveness to non-verbal cues and individual resident needs.
• The facility's environment is often highlighted as homelike, clean, and well-maintained, with a unique cottage concept for memory care that provides a peaceful setting.
• Communication with family members is praised, especially regarding updates on residents' well-being.
• Several reviews commend the facility for its engaging events and the opportunity for residents to have input on activities and menu items.
• Some reviewers have had positive experiences with the administrative and nursing staff, noting their hard work and kindness.

Negative Reviews:

• One review reports a significant decline in a resident's health and well-being, including weight loss, increased falls, and the theft of a personal item.
• Concerns about cleanliness and responsiveness of the administrative staff have been mentioned, leading some families to move their loved ones to other facilities.
• Understaffing and inadequate care leading to dangerous situations for residents have been highlighted in a review.
• Low pay for staff and dissatisfaction with management's attitude were criticized, raising concerns about the overall quality of care.

Mixed Reviews:

• While many reviews praise the staff and facility, some express concerns about specific aspects of care and management, indicating a mixed experience for some families and employees.

Overall, the reviews of Pacifica Senior Living facilities present a range of experiences, with many highlighting the caring nature of the staff and the quality of the environment, while others express serious concerns about care and management practices.