Pacifica Senior Living Lynnwood

Positive Reviews:

• Many reviewers praise the dedicated and caring team at Pacifica Lynnwood, highlighting the exceptional service from cooks, caregivers, nurses, and office staff.
• Residents are reported to enjoy a more social lifestyle with outings and activities, contributing to improved health and happiness.
• The staff's efforts during COVID-19, treating residents like family and providing surrogate family support, were highly appreciated.
• Positive comments about the facility include great staff, good food, well-kept grounds, and a cozy cottage environment that offers both assisted living and memory care.
• Longevity of staff is noted, with some caregivers having been there for over 15 years, contributing to a family-like atmosphere.
• Community activities, such as hands-on painting, are well-received, and the staff's supportive nature is commended.
• The newly remodeled cottages received praise for their beauty and functionality.
• Several reviewers express satisfaction with the care provided, noting improvements in food quality and the effectiveness of the cottage setup for residents with memory issues.

Negative Reviews:

• Some reviewers report negative experiences, including poor working conditions, caregiver issues, and management problems.
• Concerns were raised about the quality of care, with one reviewer describing the environment as "Shaddy Acers" and noting issues such as caregivers sleeping on the job and inadequate supplies.
• Employee turnover, lack of training for new caregivers, and poor communication were highlighted as areas needing improvement.
• One reviewer described the work environment as toxic, with issues related to hostility, gossiping, and inadequate pay.
• There were complaints about the management, particularly the Executive Director, with accusations of deceit and a lack of action on reported issues.

Mixed Reviews:

• While many reviews are positive, highlighting the caring staff and quality of life at Pacifica Lynnwood, there are significant concerns about management and the working environment.
• Some families and employees have had positive experiences with transitions and adjustments, while others have faced challenges and dissatisfaction.