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Pacific Palms Healthcare

1020 Termino Avenue, Long Beach, CA 90804

Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(562) 433-6791

Estimated Pricing

Studio
Estimated $6,434

Price Comparison

  • Average City Price: $6,331
  • Average State Price: $7,474
  • Average National Price: $7,508


  • Pacific Palms Healthcare Description

    Pacific Palms Healthcare is a community that offers nursing care, skilled nursing and rehabilitation and is about 2.2 miles outside the town of Signal Hill, California. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 7 out of 10 making it the 25th highest rated community in the city out of 35 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Long Beach

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Long Beach


    Community Reviews

    6.1
    Pacific Palms Healthcare
    Based on My Caring Plan's proprietary scoring, including 73 reviews across the web

    Ranking

  • Ranking in City: 40 out of 43 communities in Long Beach
  • Ranking in State: 3178 out of 3640 communities in CA
  • Food and Dining A

    Facility and Grounds B

    Care A

    Staff A

    Cleanliness B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Family doctors and geriatric physicians who round at several nursing facilities have had positive experiences at Pacific Palms, highlighting the facility's cleanliness, the happiness of employees, and the staff's dedication to patient care.
    • Family members of residents appreciate the friendly and helpful staff, noting the professional care their loved ones receive from administration to nursing aides.
    • Specific staff members, including Carina (Director of Business Development) and Lance (Administrator), are praised for their responsiveness, professionalism, and visible presence within the facility, contributing to a family-oriented atmosphere.
    • The rehabilitation services, including PT/OT/Speech Therapy teams, are highly recommended for their professionalism and effective communication with families. The wound care team is also commended for their exceptional care.
    • Some reviewers have had long-term positive experiences with the facility, citing the personalized care and attention their loved ones received, which they believe aids in the healing process.

    Negative Reviews:

    • One review strongly criticizes the facility, mentioning rude and unprofessional nurses, poor communication, and a lack of personal attention to residents. The reviewer also experienced issues with belongings going missing.
    • Concerns were raised about the facility's handling of patient transfers and the overall quality of care, leading to a family member feeling traumatized by their experience.

    Mixed Reviews:

    • While many aspects of care and staff interaction are praised, some reviewers note areas for improvement such as the quality of food and the rooming situation, which can affect the level of personal care due to high patient-to-staff ratios.

    Overall, Pacific Palms Healthcare receives a mix of highly positive reviews for its staff, cleanliness, and rehabilitation services, with a few negative remarks concerning specific incidents and aspects of care.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Rehabilitation services

    Long term care

    Nursing services

    Short term rehab

    Skilled nursing

    Licensed nurses



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 2
    Staffing rating: 4
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: March 6, 1970
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 133
    Total current residents: 105
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Both


    Facility Incident, Complaints and Fines

    Number of facility incidents: 3
    Number of substantiated complaints: 4
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-10-28 2022-11-18 F Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-10-28 2022-11-18 D Smoke Deficiencies Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
    2022-10-28 2022-11-18 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-10-28 2022-11-18 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2019-03-22 2019-04-16 D Services Deficiencies Install properly constructed and protected linen or trash chutes.
    2018-04-05 2018-04-24 C Emergency Preparedness Deficiencies Include a process for Emergency Preparedness collaboration.
    2018-04-05 2018-04-24 C Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2018-04-05 2018-04-24 C Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2018-04-05 2018-04-24 C Smoke Deficiencies Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    2018-04-05 2018-04-24 C Smoke Deficiencies Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    2018-04-05 2018-04-24 E Gas, Vacuum, and Electrical Systems Deficiencies Have power receptacles that are properly grounded.
    2018-04-05 2018-04-24 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-04-05 2018-04-24 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-04-05 2018-04-24 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2018-04-05 2018-04-24 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure that sources of ignition are removed from patients receiving respiratory therapy.
    2018-04-05 2018-04-24 E Smoke Deficiencies Meet other general requirements.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-10-28 2022-11-24 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-10-28 2022-11-24 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2022-10-28 2022-11-24 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-10-28 2022-11-24 E Resident Assessment and Care Planning Deficiencies Plan the resident's discharge to meet the resident's goals and needs.
    2022-10-28 2022-11-24 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-10-28 2022-11-24 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-10-28 2022-11-24 G Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2022-10-28 2022-11-24 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-10-28 2022-11-24 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2022-10-28 2022-11-24 B Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2022-10-28 2022-11-24 F Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2022-10-28 2022-11-24 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-10-28 2022-11-24 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-05-09 2022-06-09 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-05-09 2022-06-09 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-04-29 2022-05-27 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-04-06 2022-04-15 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-11-04 2021-12-28 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-03-22 2019-04-16 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-03-22 2019-04-16 E Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2019-03-22 2019-04-16 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2019-03-22 2019-04-16 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-03-22 2019-04-16 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-03-22 2019-04-16 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-03-22 2019-04-16 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2019-03-22 2019-04-16 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-03-22 2019-04-16 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2019-03-22 2019-04-16 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-03-22 2019-04-16 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-03-22 2019-04-16 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-03-22 2019-04-16 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-03-22 2019-04-16 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2021-03-11 2021-04-16 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-04-05 2018-04-23 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2018-04-05 2018-04-23 D Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2018-04-05 2018-04-23 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2018-04-05 2018-04-23 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-04-05 2018-04-23 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2018-04-05 2018-04-23 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-04-05 2018-04-23 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2018-04-05 2018-04-23 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2018-04-05 2018-04-23 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2018-04-05 2018-04-23 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2018-04-05 2018-04-23 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2018-04-05 2018-04-23 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2018-04-05 2018-04-23 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2018-04-05 2018-04-23 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2018-04-05 2018-04-23 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-04-05 2018-04-23 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-04-05 2018-04-23 E Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Fines

    Fine Date Fine Amount
    2019-12-17 $107,300

    Denials

    Denial Date Payment Denial Days
    2019-12-17 19

    What is in the Neighborhood

    General Area Overview
    • The closest city is Signal Hill which is 2.2 miles away and has a population of 11,565 (small town).
    • The average income is $49,837, which is low compared to other zip codes.
    • Weather
      • High Temperature: 79
      • Low Temperature: 63
      • Average Temperature: 70.9
      • Day Breakdown: The area gets 50 days of rain and 314 days of sun
      • Precipitation: 0.4 inches a year

    Demographic Overview
    • The median age is 34.6 years old, average compared to other cities.
    • 3.68% of the population are Veterans which is a low percentage of Veterans compared to other cities.
    • 26.94% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
    • The population is 2% American Indian and Alaska Native, 10% Asian, 10% Black or African-American, 32% Hispanic or Latino, and 43% White.

    Health and Safety Overview
    • The crime rate is 1.09 per 100 people which is very low compared to other cities.
      • Violent Crime: 0.33 incidents per 100 people
      • Property Crime: 0.66 incidents per 100 people
      • Drug-Related Crime: 0.03 incidents per 100 people
    • The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Smart & Final Extra
    0.5 miles away
    Food 4 Less
    0.5 miles away
    La Bodega
    0.7 miles away
    Vons
    0.9 miles away
    Ralphs
    0.9 miles away

    None Found

    None Found

    Banks

    LBS Financial Credit Union
    0.2 miles away
    One West Bank
    0.4 miles away
    Comerica
    0.5 miles away
    Nix Neighborhood Lending
    0.5 miles away
    Farmers & Merchants Bank
    0.6 miles away

    Hospitals

    Community Medical Center Long Beach
    0.6 miles away
    VA Long Beach Healthcare
    1.3 miles away
    Naples Medical Group
    2.2 miles away
    Saint Mary Medical Center Long Beach
    2.3 miles away
    College Medical Center South Campus
    2.9 miles away

    Pharmacies

    Rite Aid
    0.4 miles away
    Walgreens
    0.5 miles away
    CVS Pharmacy
    0.8 miles away
    AHF Pharmacy
    0.8 miles away
    Circle Nutrition Center
    0.8 miles away

    Dentists

    Kids Smile Dental
    0.5 miles away
    Dental Group
    0.5 miles away
    Kenneth Lee DDS
    0.5 miles away
    Bayshore Dental
    0.6 miles away
    Bernard Fishman
    0.8 miles away

    Parks

    Long Beach Greenbelt (Pacific Electric Right of Way)
    0.1 miles away
    Long Beach
    0.3 miles away
    Recreation Park
    0.3 miles away
    Joe Rodgers Field
    0.3 miles away
    Recreation Park South
    0.6 miles away

    Places of Worship

    First Congregational Church
    2.9 miles away
    La Iglesia de Nuestra Señora la Reina de los Ángeles
    19.9 miles away
    Thien Hau Temple
    20.3 miles away
    Wilshire Boulevard Temple
    21.5 miles away

    Shopping

    2nd & PCH
    2.5 miles away
    The Shops at Rossmoor
    4.0 miles away
    Lakewood Square
    4.8 miles away
    Lakewood Center Mall
    4.9 miles away
    Los Cerritos Center
    6.3 miles away

    Culture

    Musical Theatre West (office)
    0.4 miles away
    Amphitheatre
    0.5 miles away
    Long Beach Playhouse
    0.6 miles away
    Iguana Import Gallery
    1.1 miles away
    Carpenter Performing Arts Center
    1.9 miles away

    Restaurants

    Casa Sanchez
    0.2 miles away
    May's Thai Kitchen
    0.2 miles away
    Callaloo Caribbean Kitchen
    0.2 miles away
    Canadas Grill
    0.3 miles away
    Deno's Pizza
    0.4 miles away

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    Google map of Pacific Palms Healthcare

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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