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Pacific Heights Transitional Care Center
2707 Pine Street, San Francisco, CA 94115
For Pricing & Availability
(800) 780-8101To Reach a Resident
(415) 563-7600Estimated Pricing
Price Comparison
Pacific Heights Transitional Care Center Description
Pacific Heights Transitional Care Center is a community that offers memory care, nursing care, respite care and rehabilitation and is located in San Francisco, California. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 8.3 out of 10 making it the 20th highest rated community in the city out of 36 communities. See more information on reviews.
The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in San Francisco
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in San Francisco
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Concerns about inadequate medication management, lack of response to calls for help, insufficient hygiene provisions, and poor food quality.
- Employee dissatisfaction due to lack of parking, high stress, and insufficient support from management.
- Reports of communication issues with medical staff, unaddressed health concerns, and administrative errors leading to financial and health repercussions for patients.
- Complaints about specific case management incompetence, lack of communication, and unfulfilled medical equipment orders.
- Positive feedback about the facility's staff, cleanliness, and the range of activities available for patients.
- Appreciation for attentive and caring staff in various departments, highlighting the importance of family involvement and staff respect for a positive experience.
- Encouragement for prospective clients to visit and assess the facility themselves, emphasizing the importance of direct interaction and observation in making an informed decision.
Overall, reviews present a mixed picture, with several serious concerns about patient care and administrative efficiency contrasted by positive experiences related to staff attentiveness and facility amenities. Prospective clients are advised to thoroughly investigate and consider their options.
Reviews
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Pacific Heights Transitional Care Center Videos
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Health
Services
Activities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 3
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: March 29, 1974
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 105
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 9
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $7443
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2021-05-05 | 2021-05-27 | E | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
2021-05-05 | 2021-05-27 | E | Construction Deficiencies | Use approved construction type or materials. |
2021-05-05 | 2021-05-27 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
2021-05-05 | 2021-05-27 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
2021-05-05 | 2021-05-27 | D | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
2021-05-05 | 2021-05-27 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
2020-03-03 | 2020-04-15 | D | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
2020-03-03 | 2020-04-15 | D | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
2020-03-03 | 2020-04-15 | E | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
2020-03-03 | 2020-04-15 | D | Emergency Preparedness Deficiencies | Establish policies and procedures including evacuation. |
2020-03-03 | 2020-04-15 | D | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
2020-03-03 | 2020-04-15 | D | Emergency Preparedness Deficiencies | Provide primary/alternate means for communication. |
2020-03-03 | 2020-04-15 | D | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
2020-03-03 | 2020-04-15 | D | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
2020-03-03 | 2020-04-15 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
2020-03-03 | 2020-04-15 | E | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
2020-03-03 | 2020-04-15 | D | Construction Deficiencies | Use approved construction type or materials. |
2020-03-03 | 2020-04-15 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
2020-03-03 | 2020-04-15 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
2020-03-03 | 2020-04-15 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
2020-03-03 | 2020-04-15 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
2020-03-03 | 2020-04-15 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
2020-03-03 | 2020-04-15 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2020-03-03 | 2020-04-15 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
2020-03-03 | 2020-04-15 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
2020-03-03 | 2020-04-15 | E | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
2020-03-03 | 2020-04-15 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
2020-03-03 | 2020-04-15 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2020-03-03 | 2020-04-15 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
2020-03-03 | 2020-04-15 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
2019-03-12 | 2019-04-10 | D | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
2019-03-12 | 2019-04-10 | D | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
2019-03-12 | 2019-04-10 | D | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
2019-03-12 | 2019-04-10 | D | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
2019-03-12 | 2019-04-10 | D | Construction Deficiencies | Use approved construction type or materials. |
2019-03-12 | 2019-04-10 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
2019-03-12 | 2019-04-10 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
2019-03-12 | 2019-04-10 | F | Smoke Deficiencies | Properly provide smoke detection systems in areas open to corridors. |
2019-03-12 | 2019-04-10 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2019-03-12 | 2019-04-10 | D | Services Deficiencies | Meet other general requirements that are deficient. |
2019-03-12 | 2019-04-10 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
2019-03-12 | 2019-04-10 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2019-03-12 | 2019-04-10 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2023-07-20 | nan | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2023-03-30 | 2023-04-07 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
2023-03-30 | 2023-04-07 | D | Environmental Deficiencies | Keep all essential equipment working safely. |
2023-02-10 | 2023-04-07 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
2023-02-10 | 2023-04-07 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2023-01-18 | 2023-02-06 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2021-04-28 | 2021-06-11 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
2021-04-28 | 2021-06-11 | F | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
2021-04-28 | 2021-06-11 | E | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
2021-04-28 | 2021-06-11 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
2021-04-28 | 2021-06-11 | E | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
2021-04-28 | 2021-06-11 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2021-04-28 | 2021-06-11 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2021-04-28 | 2021-06-11 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2022-02-01 | 2022-02-22 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2022-07-19 | 2022-08-14 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
2022-04-20 | 2022-06-23 | E | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
2020-02-06 | 2020-04-16 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
2020-02-06 | 2020-04-16 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
2020-02-06 | 2020-04-16 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2020-02-06 | 2020-04-16 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
2020-02-06 | 2020-04-16 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
2020-02-06 | 2020-04-16 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
2020-02-06 | 2020-04-16 | E | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
2020-02-06 | 2020-04-16 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
2020-02-06 | 2020-04-16 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2020-02-06 | 2020-04-16 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
2020-02-06 | 2020-04-16 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2019-01-28 | 2019-03-15 | F | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
2019-01-28 | 2019-03-15 | E | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
2019-01-28 | 2019-03-15 | D | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
2019-01-28 | 2019-03-15 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2019-01-28 | 2019-03-15 | F | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
Fines
Fine Date | Fine Amount |
---|---|
2020-07-09 | $7,100 |
2023-01-18 | $7,443 |
2023-01-18 | $11,450 |
What is in the Neighborhood
- The closest city is San Francisco which is 1.4 miles away and has a population of 864,816 (medium sized city).
- The average income is $310,042, which is very high compared to other zip codes.
- Weather
- High Temperature: 66
- Low Temperature: 53
- Average Temperature: 59.9
- Day Breakdown: The area gets 80 days of rain and 284 days of sun
- Precipitation: 0.5 inches a year
- The median age is 38.3 years old, high compared to other cities.
- 3.04% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 34.37% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 33% Asian, 5% Black or African-American, 13% Hispanic or Latino, and 46% White.
- The average life expectancy in zip code is 81.79 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 214.0, Moderate Days 29.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Mollie Stone's
0.3 miles awayTrader Joe's
0.5 miles awayNijiya Market
0.5 miles awaySafeway 0995
0.5 miles awayBryan's Grocery
0.6 miles awayNone Found
Bus Stations
Divisadero Street & Pine Street
0.0 miles awayDivisadero Street & Bush Street
0.0 miles awayDivisadero Street & California Street
0.1 miles awayCalifornia Street & Divisadero Street
0.1 miles awayDivisadero Street & Sutter Street
0.1 miles awayBanks
Wells Fargo
0.1 miles awaySterling Bank & Trust
0.4 miles awayBank of America
0.4 miles awayUnion Bank
0.6 miles awayCalifornia Bank & Trust
0.6 miles awayHospitals
UCSF Mount Zion Campus
0.1 miles awayKaiser Permanente Medical Center
0.2 miles awayHospital
0.3 miles awayCalifornia Pacific Medical Center
0.4 miles awayCPMC California Campus
0.7 miles awayPharmacies
Round Medical Supply and Uniforms
0.1 miles awayWalgreens
0.3 miles awayGreenlite Medicine
0.8 miles awayCVS Pharmacy
1.0 miles awayTIN Rx Pharmacy
1.5 miles awayDentists
Carmine F. Vicino
0.9 miles awayYan Kalika D.M.D., M.S.
0.9 miles awayMarina / Pacific Heights Dental Care
0.9 miles awayVan Ness Family Dentist
1.0 miles awayHaight Street Dental
1.1 miles awayParks
Baker & Broderick Mini Park
0.1 miles awayAlta Plaza Park
0.2 miles awayRaymond Kimbell Playground
0.3 miles awayGateway Community Garden
0.3 miles awayBush Street-Cottage Row Historic District
0.4 miles awayPlaces of Worship
Swedenborgian Church of San Francisco
0.4 miles awayGrace Cathedral
1.5 miles awayMisión San Francisco de AsÃs
1.7 miles awaySaint Marys Roman Catholic Church
8.9 miles awaySaint George Serbian Orthodox Church
9.7 miles awayShopping
Kinokuniya Mall
0.5 miles awayWebster Street Bridge
0.5 miles awayKintetsu Mall
0.5 miles awayEast Mall
0.6 miles awayWestfield San Francisco Centre
1.8 miles awayCulture
The Fillmore
0.4 miles awayTokaido Arts
0.5 miles awayThe Independent
0.8 miles awayBuriel Clay Theatre
0.8 miles awayAfrican American Art & Culture Complex
0.9 miles awayRestaurants
My Ivy
0.0 miles awayPresidio Pizza Company
0.0 miles awayThe City Taqueria
0.0 miles awayYum Yum Hunan
0.0 miles awayGodzilla Sushi
0.0 miles awayGet exact pricing & check availability
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