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Pacific Grove Healthcare Center

200 Lighthouse Avenue, Pacific Grove, CA 93950

Nursing Home Respite Care Skilled Nursing Rehabilitation
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(831) 375-2695

Estimated Pricing

Studio
Estimated $9,080

Price Comparison

  • Average City Price: $8,930
  • Average State Price: $7,474
  • Average National Price: $7,508

    • Pacific Grove Healthcare Center Description

    Pacific Grove Healthcare Center is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Pacific Grove, California. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 6.9 out of 10 making it the 7th highest rated community in the city out of 7 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Pacific Grove

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Pacific Grove

    Community Reviews

    6.6
    Pacific Grove Healthcare Center
    Based on My Caring Plan's proprietary scoring, including 22 reviews across the web

    Ranking

  • Ranking in City: 7 out of 7 communities in Pacific Grove
  • Ranking in State: 2918 out of 3640 communities in CA

    • Facility and Grounds B

    Care A

    Staff A

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Many reviewers have praised the facility for its excellent care, particularly noting the respectful and professional attitude of the managers and nursing staff.
    • Several individuals highlighted the compassionate, loving, and caring nature of the staff towards residents, making it feel like a second home for both patients and employees.
    • Improvements in management and facility remodeling have been acknowledged, with special mention of the professional and friendly staff, and the flexibility in visitation hours for family members coming from out of state.
    • The quality of care for post-op patients, including those needing IV treatment and physical therapy, has been highly recommended, with patients feeling their needs were met with a smile.
    • Food quality, the caring nature of the doctors, and the overall treatment received have been rated highly, contributing to a positive rehabilitation experience.
    • The facility is described as well-maintained, small, and family-oriented, where patients are treated with respect and honesty.
    • Employees view the facility as a great place to work, emphasizing a customer-oriented approach and a focus on patient recovery and satisfaction.

    Negative Reviews:

    • There are concerns about the quality of care, including reports of patients receiving rough treatment resulting in injuries and a lack of basic hygiene care like regular showers.
    • Communication issues have been noted, with complaints about the facility's responsiveness to phone calls.

    Mixed Reviews:

    • While the facility has received praise for its services and staff, the ongoing remodeling work has been a source of noise, leading to a slightly lower rating from one reviewer.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Services

    Business Office

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 3
    Quality measure rating: 3
    Long-term quality measure rating: 5
    Short-term quality measure rating: 1

    Nursing Home Overview

    Participation date: Aug. 1, 1971
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 51
    Total current residents: 48
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 6
    Number of substantiated complaints: 9
    Number of payment denials: 0
    Number of fines: 3
    Total cost of fines: $2950

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-06-15 2022-07-27 D Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2022-06-15 2022-07-27 D Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2022-06-15 2022-07-27 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-06-15 2022-07-27 D Smoke Deficiencies Install an approved automatic sprinkler system.
    2022-06-15 2022-07-27 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-06-15 2022-07-27 D Miscellaneous Deficiencies Have restrictions on the use of portable space heaters.
    2022-06-15 2022-07-27 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2022-06-15 2022-07-27 E Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2022-06-15 2022-07-27 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2020-08-12 2020-09-02 D Emergency Preparedness Deficiencies Establish policies and procedures for medical documentation.
    2020-08-12 2020-09-02 D Smoke Deficiencies Provide properly protected cooking facilities.
    2020-08-12 2020-09-02 E Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2020-08-12 2020-09-02 D Smoke Deficiencies Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    2020-08-12 2020-09-02 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2020-08-12 2020-09-02 D Smoke Deficiencies Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    2020-08-12 2020-09-02 D Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2020-08-12 2020-09-02 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-03-19 2019-04-26 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-12 2023-07-01 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-03-21 2023-04-17 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-03-21 2023-04-17 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2022-10-17 2022-10-22 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-06-10 2022-07-09 D Resident Rights Deficiencies Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    2022-06-10 2022-07-09 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2022-06-10 2022-07-09 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-06-10 2022-07-09 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2022-06-10 2022-07-09 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2022-06-10 2022-07-09 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-06-10 2022-07-09 D Quality of Life and Care Deficiencies Provide appropriate foot care.
    2022-06-10 2022-07-09 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2022-06-10 2022-07-09 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2022-06-10 2022-07-09 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-06-10 2022-07-09 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2022-06-10 2022-07-09 E Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2022-06-10 2022-07-09 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-06-10 2022-07-09 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-06-10 2022-07-09 D Nutrition and Dietary Deficiencies Dispose of garbage and refuse properly.
    2022-06-10 2022-07-09 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-06-10 2022-07-09 B Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    2021-11-29 2021-12-31 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-11-01 2021-11-30 C Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2021-11-01 2021-11-30 D Quality of Life and Care Deficiencies Provide medically-related social services to help each resident achieve the highest possible quality of life.
    2021-10-27 2021-11-19 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-10-27 2021-11-19 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2021-10-27 2021-11-19 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-10-27 2021-11-19 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-10-27 2021-11-19 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-09-29 2021-10-29 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-09-29 2021-10-29 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-09-29 2021-10-29 D Quality of Life and Care Deficiencies Provide medically-related social services to help each resident achieve the highest possible quality of life.
    2021-09-29 2021-10-29 D Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2021-09-27 2021-10-15 D Resident Rights Deficiencies Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
    2020-03-05 2020-04-03 D Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2020-03-05 2020-04-03 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-03-05 2020-04-03 D Resident Assessment and Care Planning Deficiencies Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    2020-03-05 2020-04-03 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-03-05 2020-04-03 E Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2020-03-05 2020-04-03 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2020-03-05 2020-04-03 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2020-03-05 2020-04-03 D Administration Deficiencies Provide timely, quality laboratory services/tests to meet the needs of residents.
    2020-03-05 2020-04-03 B Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    2021-01-11 2021-04-29 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2019-02-22 2019-03-22 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2019-02-22 2019-03-22 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-02-22 2019-03-22 D Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2019-02-22 2019-03-22 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-02-22 2019-03-22 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-02-22 2019-03-22 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2019-02-22 2019-03-22 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-02-22 2019-03-22 F Nutrition and Dietary Deficiencies Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    2019-02-22 2019-03-22 E Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2019-02-22 2019-03-22 E Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    2019-02-22 2019-03-22 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-02-22 2019-03-22 D Administration Deficiencies Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    2019-02-22 2019-03-22 E Environmental Deficiencies Keep all essential equipment working safely.
    2019-02-22 2019-03-22 B Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    2019-02-22 2019-03-22 E Environmental Deficiencies Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Fines

    Fine Date Fine Amount
    2020-03-05 $16,588
    2021-06-28 $650
    2021-07-05 $975
    2022-02-28 $1,316
    2022-02-28 $1,325

    What is in the Neighborhood

    General Area Overview
    • The closest city is Pacific Grove which is 0.5 miles away and has a population of 15,674 (small town).
    • The average income is $108,551, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 68
      • Low Temperature: 54
      • Average Temperature: 61.0
      • Day Breakdown: The area gets 68 days of rain and 296 days of sun
      • Precipitation: 0.8 inches a year

    Health and Safety Overview
    • The crime rate is 2.7 per 100 people which is low compared to other cities.
      • Violent Crime: 0.51 incidents per 100 people
      • Property Crime: 1.3 incidents per 100 people
      • Drug-Related Crime: 0.44 incidents per 100 people
    • The average life expectancy in zip code is 80.84 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 166.0, Moderate Days 16.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Andronico's
    0.2 miles away
    Grove Market
    0.6 miles away
    Trader Joe's
    1.2 miles away
    Safeway
    1.2 miles away
    Lucky
    1.2 miles away

    None Found

    Bus Stations

    Lighthouse / 1st
    0.0 miles away
    Lighthouse / 4th
    0.1 miles away
    Lighthouse / 5th
    0.1 miles away
    Lighthouse / Eardley
    0.2 miles away
    Lighthouse / 8th
    0.2 miles away

    Banks

    Monterey Credit Union
    0.5 miles away
    Mechanics Bank
    0.5 miles away
    Chase
    0.5 miles away
    Union Bank
    0.6 miles away
    Wells Fargo
    1.2 miles away

    Hospitals

    Community Hospital of the Monterey Peninsula
    2.6 miles away
    Salinas Valley Memorial Healthcare System
    14.7 miles away
    Natividad Medical Center
    15.9 miles away
    Watsonville Community Hospital
    22.0 miles away

    Pharmacies

    CVS Pharmacy
    0.4 miles away
    Central Avenue Pharmacy
    0.4 miles away
    Rite Aid
    1.2 miles away
    Walgreens
    1.5 miles away
    CVS
    3.1 miles away

    Dentists

    Lackey Dental Building
    0.8 miles away
    David Simonsen DDS
    1.2 miles away
    Alta Mesa Family Dentistry
    2.1 miles away
    J Mark Bayless
    2.1 miles away
    Accu Dental & Orthodontics
    3.5 miles away

    Parks

    Shoreline Park
    0.1 miles away
    Andy Jacobsen Park
    0.1 miles away
    Monterey Bay National Marine Sanctuary
    0.1 miles away
    Lovers Point - Julia Platt State Marine Reserve
    0.1 miles away
    Berwick Park
    0.3 miles away

    Places of Worship

    Mission San Carlos Borromeo de Carmelo
    5.3 miles away

    Shopping

    American Tin Cannery
    0.1 miles away
    Monterey Canning Company
    0.4 miles away
    Steinbeck Plaza
    0.5 miles away
    Valley Center
    14.2 miles away
    Northridge Mall
    15.4 miles away

    Culture

    Hauk Fine Arts
    0.5 miles away
    Pacific Grove Art Center
    0.5 miles away
    Trotter Galleries
    0.6 miles away
    Artisana Gallery
    0.6 miles away
    Golden State Theatre
    1.5 miles away

    Restaurants

    Zum Sushi
    0.1 miles away
    Vivolo's Chowder House
    0.1 miles away
    il vecchio
    0.2 miles away
    First Awakening's
    0.2 miles away
    China House
    0.2 miles away

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    Google map of Pacific Grove Healthcare Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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