Pacific Gardens Alzheimers Special Care Center

Many families have shared their experiences with Pacific Gardens, highlighting the care and attention their loved ones receive. Families appreciate the transparency, accommodation, and the sense of ease provided during this new phase in their relatives' lives. The staff's patience and genuine passion for caring for residents have been consistently praised, making a significant difference in the lives of those with memory care needs and their families.

Despite the challenges posed by the COVID-19 pandemic, Pacific Gardens was commended for its proactive measures in vaccinating residents and staff, maintaining a calm and supportive environment throughout. The community's efforts to create a family-like atmosphere, complete with engaging activities and personalized care, have not gone unnoticed. Positive changes in the culture and an increase in staff engagement and activities have been observed, contributing to a happier and more vibrant community.

However, not all experiences have been positive. Concerns have been raised about professionalism, care quality, and staff behavior in isolated incidents. These include issues with medication management, communication, and overall care standards. Such feedback underscores the importance of continuous improvement and vigilance in care practices.

Overall, many families express gratitude and confidence in the care provided at Pacific Gardens, noting significant improvements and a commitment to resident well-being. The community is described as a place where laughter and positivity thrive, greatly benefiting residents and their families.