Oxmoor Lodge

Residents and visitors of Oxmoor Lodge have shared a range of experiences, highlighting both the strengths and areas for improvement of the facility. Many appreciate the friendly and professional staff, noting their hard work and dedication to the residents. The cleanliness and maintenance of the facility also receive positive mentions, with specific praise for the efforts to ensure a clean and safe environment through regular check-ins, temperature checks, and social distancing measures.

However, concerns have been raised regarding the management and staffing issues, including high turnover rates and instances of understaffing. These issues have reportedly affected the quality of services, particularly in the dining services, where the quality of food has been described as subpar by some. Additionally, there have been significant concerns about rent increases beyond what some residents can afford on their disability income, and serious allegations of bed bug infestations and poor care.

Despite these challenges, many residents express a strong sense of community and satisfaction with their living situation at Oxmoor Lodge. Some have noted the variety of activities available and the overall pleasant living conditions. However, others have decided to move their loved ones out of the facility due to ongoing issues, including cleanliness concerns and safety incidents.

Overall, reviews of Oxmoor Lodge present a mixed picture, with many residents and their families appreciating the staff and community, but also highlighting significant areas that require attention and improvement. Prospective residents and their families are encouraged to consider these reviews carefully and discuss any concerns with the facility management.