Oxford Glen Memory Care At Sachse

Oxford Glen receives overwhelmingly positive reviews for its care, cleanliness, and the warm, home-like environment it provides for residents. Caregivers and staff are praised for their attentiveness, kindness, and dedication to the residents, ensuring they feel comfortable and well-cared for. The facility offers a range of services, including mobile dentistry and hairstyling, which are particularly appreciated for residents with mobility issues. The presence of long-term employees is noted as a sign of good leadership and a positive working environment.

Many reviewers highlight the facility's efforts to keep families connected through updates and social media, especially during challenging times like the COVID-19 pandemic. The courtyard and private rooms are mentioned favorably, contributing to the residents' quality of life. The staff, including the Executive Director and the marketing team, are commended for making both residents and their families feel like part of a community.

However, there is a mention of a negative experience due to a lack of communication, which was only resolved after reaching out to corporate. This indicates that while many have a positive experience, there may be areas for improvement in communication.

Overall, Oxford Glen is highly recommended by most reviewers for its exceptional care, engaging activities, and the genuine concern shown by the staff towards residents and their families. It is described as a safe, caring, and happy environment for loved ones with memory care needs.