Overture Crabtree 55+ Apartment Homes

Positive Reviews:

• Some residents find the community fun and well-organized, enjoying events like pool parties and line dancing.
• Many appreciate the amenities, location, and parking deck, highlighting positive interactions with staff members Malory, Tiffany, and others.
• Residents feel special and valued by the attentive and friendly staff, with some seeing it as their forever home.
• Improvements in management have been noted, with specific staff members like Azalea, Samatha, and CoCo receiving praise for their attentiveness and compassion.
• The community's amenities and the staff's promptness in addressing questions have impressed visitors, with some staff members described as rockstars.

Negative Reviews:

• Concerns about the community catering more to older, less active residents, with issues around maintenance, security, and management honesty.
• Some residents describe a lack of compassion from new staff towards seniors.
• Disappointment with staff's response to a resident's issue regarding missing jewelry.
• A visitor had a poor experience with staff during a tour, noting a lack of attention and mixed messages about amenities and costs.

Mixed Reviews:

• While some reviews highlight a vibrant, active community with responsive staff, others point out significant issues with management, maintenance, and security.
• The community's events and amenities are frequently praised, but there are calls for improvement in staff-resident interactions and overall management.