📞 Call for pricing and availability: (800) 780-8101

Our Lady Of The Valley

650 North Jefferson Street, Roanoke, VA 24016

Assisted Living Memory Care Nursing Home Respite Care Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(540) 345-5111

Estimated Pricing

Studio
Estimated $3,469
One Bedroom
Estimated $4,370

Price Comparison

  • Average City Price: $3,461
  • Average State Price: $4,135
  • Average National Price: $3,754


  • Our Lady Of The Valley Description

    Our Lady Of The Valley is a community that offers assisted living, memory care, nursing care, respite care and rehabilitation and is located in Roanoke, Virginia. Residents who live at the facility are able to choose from a range of studio, one-bedroom and suite room layouts.

    The community has an average rating of 8 out of 10 making it the 13th highest rated community in the city out of 22 communities. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Roanoke

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Roanoke

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Roanoke


    Community Reviews

    8.6
    Our Lady Of The Valley
    Based on My Caring Plan's proprietary scoring, including 63 reviews across the web

    Ranking

  • Ranking in City: 8 out of 22 communities in Roanoke
  • Ranking in State: 276 out of 739 communities in VA
  • Food and Dining A

    Activities B

    Facility and Grounds A

    Care A

    Staff A

    Cleanliness A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Our Lady of the Valley has received a mix of reviews from residents and their families. Many have praised the facility for its cleanliness, pleasant atmosphere, and the quality of care provided by the staff. The food has been described as good, and the staff at all levels as friendly, helpful, and responsive. Several reviewers highlighted the positive impact of the facility on their loved ones, noting improvements in their quality of life and participation in activities.

    However, there have been some negative experiences reported as well. Concerns were raised about the quality of the food, with one reviewer describing it as "nearly inedible." There were also complaints about the professionalism and training of the staff, with some alleging that the care provided was not up to standard. Issues with management and the fulfillment of promises were mentioned, including delays in medication administration and a lack of compassion in handling sensitive situations.

    Despite these criticisms, many reviews express satisfaction with the facility, mentioning the great staff, clean environment, and the sense of community. Some reviewers have even expressed a desire to live there themselves, praising the facility as the best senior living option in the Valley. Employees have also shared positive experiences, highlighting the teamwork and the rewarding nature of their work.

    In summary, while Our Lady of the Valley has received commendation for its atmosphere, staff, and impact on residents' lives, there are areas where improvement is needed, particularly in communication, staff training, and the handling of sensitive situations.


    Reviews

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    Our Lady Of The Valley Videos


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    Health

    Physical therapists

    Occupational therapists

    Speech therapists

    Licensed nurses available 24 hours a day, seven days a week

    Licensed nurse on-site 24 hours a day

    Medication management


    Services

    Licensed nurses

    Therapists

    Support groups

    Respite stays

    Café

    Mobility assistance


    Activities

    Friendly social interaction

    Planned activities

    Lectures

    Life enrichment programs

    Holiday celebrations

    Choir


    Community Amenities

    Emergency call system

    Lounges

    Library

    Secure courtyard

    Weekly housekeeping

    Laundry facility


    Room Amenities

    Walk-in shower

    Living room

    Sunrooms

    Kitchen

    Fireplace

    Granite countertops


    Dining

    Three chef-prepared meals daily

    Café-style bistro

    Chef and experienced culinary team

    Homemade favorites

    Local produce, meats and seafood

    Seasonal specials


    Transportation

    Parking

    Transportation to shopping


    Pet

    Pet therapies



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 4
    Staffing rating: 3
    Quality measure rating: 4
    Long-term quality measure rating: 5
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Oct. 1, 2001
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 70
    Total current residents: 66
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 3
    Number of payment denials: 0
    Number of fines: 6
    Total cost of fines: $9336


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-04-29 2021-06-15 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2021-04-29 2021-06-15 E Egress Deficiencies Have properly located and lighted "Exit" signs.
    2021-04-29 2021-06-15 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2021-04-29 2021-06-15 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-04-29 2021-06-15 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2021-04-29 2021-06-15 D Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2021-04-29 2021-06-15 D Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2021-04-29 2021-06-15 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2021-04-29 2021-06-15 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2021-04-29 2021-06-15 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2021-04-15 2021-05-25 C Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2021-04-15 2021-05-25 C Emergency Preparedness Deficiencies Conduct risk assessment and an All-Hazards approach.
    2021-04-15 2021-05-25 C Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2021-04-15 2021-05-25 C Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2021-04-15 2021-05-25 C Emergency Preparedness Deficiencies Establish policies and procedures for volunteers.
    2021-04-15 2021-05-25 C Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-04-22 2019-06-20 F Construction Deficiencies Use approved construction type or materials.
    2019-04-22 2019-06-20 F Egress Deficiencies Meet other general requirements that are deficient.
    2019-04-22 2019-06-20 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-04-22 2019-06-20 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-04-22 2019-06-20 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2018-03-15 2018-04-02 F Construction Deficiencies Use approved construction type or materials.
    2018-03-15 2018-04-02 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-03-15 2018-04-02 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.
    2018-03-15 2018-04-02 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Fines

    Fine Date Fine Amount
    2021-08-09 $650
    2021-08-09 $655
    2021-08-16 $1,500
    2021-08-23 $1,300
    2021-08-30 $1,625
    2021-08-30 $1,638
    2021-11-15 $1,950
    2021-11-22 $2,275
    2021-11-22 $2,293

    What is in the Neighborhood

    General Area Overview
    • The closest city is Roanoke which is 0.5 miles away and has a population of 99,897 (large town).
    • The average income is $36,465, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 80
      • Low Temperature: 36
      • Average Temperature: 58.8
      • Day Breakdown: The area gets 152 days of rain, 10 days of snow and 201 days of sun
      • Precipitation: 2.0 inches a year

    Demographic Overview
    • The median age is 36.9 years old, high compared to other cities.
    • 6.57% of the population are Veterans which is a high percentage of Veterans compared to other cities.
    • 7.35% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 2% Asian, 28% Black or African-American, 5% Hispanic or Latino, and 62% White.

    Health and Safety Overview
    • The crime rate is 11.25 per 100 people which is very high compared to other cities.
      • Violent Crime: 3.15 incidents per 100 people
      • Property Crime: 5.76 incidents per 100 people
      • Drug-Related Crime: 1.05 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Sunnyside Market
    1.0 miles away
    Walmart Neighborhood Market
    1.7 miles away
    Kroger
    1.8 miles away
    Walmart Supercenter
    1.8 miles away
    Oriental Market Cho A Dong
    1.8 miles away

    Transportation

    Roanoke
    0.4 miles away

    Bus Stations

    Smart Bus
    3.3 miles away
    059
    18.5 miles away
    058
    18.5 miles away

    Banks

    member one federal credit union
    0.4 miles away
    Ameriprise Financial Services, Inc.
    0.5 miles away
    BB&T Bank Building
    0.5 miles away
    First Citizens Bank
    0.5 miles away
    Union Bank and Trust
    0.7 miles away

    Hospitals

    Carilion Roanoke Community Hospital
    0.8 miles away
    Carilion Roanoke Memorial Hospital
    1.8 miles away
    Salem Veterans Affairs Medical Center
    4.0 miles away
    LewisGale Medical Center
    4.8 miles away
    Catawba Hospital
    12.1 miles away

    Pharmacies

    CVS Pharmacy
    1.7 miles away
    Walgreens
    2.1 miles away
    Kroger Pharmacy
    3.0 miles away
    Kroger Pharmacy Drive Thru
    3.0 miles away
    CVS
    3.2 miles away

    Dentists

    Zachary Law DDS and Associates
    3.1 miles away

    Parks

    Washington Park
    0.3 miles away
    Roanoke Warehouse Historic District
    0.4 miles away
    Roanoke
    0.5 miles away
    Lee Plaza
    0.6 miles away
    Elmwood Park
    0.6 miles away

    None Found

    Shopping

    Towers Shopping Center
    1.7 miles away
    Valley View Mall
    2.0 miles away
    Tanglewood Mall
    3.8 miles away

    Culture

    Berglund Performing Arts Theater
    0.3 miles away
    BanG Studios
    0.7 miles away
    Column Stage
    0.7 miles away
    Jefferson Center
    0.8 miles away
    Roanoke Fine Arts Center
    2.3 miles away

    Restaurants

    Billy's
    0.4 miles away
    Frankie Rowland's Steakhouse
    0.4 miles away
    Alexander's
    0.4 miles away
    New York Subs
    0.4 miles away
    Bushi
    0.4 miles away

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    Google map of Our Lady Of The Valley

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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