Our Family Home at Worthington Galena Road

Reviews highlight a high level of satisfaction among residents and their families, praising the attentive and professional staff, the home-like atmosphere, and the quality of care provided. Many appreciate the stable staff and the personal touch in care, emphasizing the importance of a kind and caring environment. The facilities are described as clean and well-maintained, offering a comfortable and welcoming setting for residents.

Some reviews express gratitude for the educational support provided during the decision-making process, noting the helpfulness of the staff in exploring alternatives to traditional nursing homes. The transition to this care setting has been positively received, with families noting significant improvements in their loved ones' well-being.

However, there are mentions of areas for improvement, such as the variety and size of meals, suggesting a desire for more diverse and substantial dining options. The absence of an on-duty nurse, relying instead on on-call support, was also noted as a concern for residents with ongoing health issues.

Despite these concerns, the overall sentiment is overwhelmingly positive, with many families expressing deep gratitude for the care their loved ones receive. The sense of community and the home-like environment are frequently highlighted as key factors in their satisfaction. While one review mentioned the location being a bit far, the consensus indicates a strong recommendation for those seeking a nurturing and homely care setting for their family members.