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Otterbein-Portage Valley
20311 Pemberville Road, Pemberville, OH 43450
For Pricing & Availability
(800) 780-8101To Reach a Resident
(419) 833-7000Estimated Pricing
Price Comparison
Otterbein-Portage Valley Description
Otterbein-Portage Valley is a large 76 bed community that offers assisted living, nursing care and skilled nursing and is about 11.1 miles outside the small town of Northwood, Ohio. Residents who live at the facility are able to choose from a range of studio, one-bedroom and two-bedroom room layouts.
The community has an average rating of 8.8 out of 10 making it the highest rated community in the city out of 2 communities. See more information on reviews.
The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Pemberville
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Pemberville
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Pemberville
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of Otterbein Pemberville and related facilities present a mixed picture, with many expressing high satisfaction and others voicing significant concerns.
- Several reviewers praise the facility for its compassionate staff, strong faith-based community, and the overall health and happiness of residents. The welcoming atmosphere, engaging activities, and delicious food are frequently mentioned positives.
- Employees and interns describe Otterbein as a wonderful place to work, highlighting the sense of partnership and family among staff and residents. Many are proud of the mission and the care provided.
- Some reviews, however, raise serious issues about administration, staffing, and resident care. Concerns include long wait times for nursing assistance, inappropriate medication management, and lack of follow-up after significant events. There are also complaints about payroll issues and high staff turnover.
- One detailed positive review from a family member appreciates the care and compassion shown by the staff at Otterbein Portage Valley, noting the professionalism and support provided during a difficult time.
- A resident shares a personal account of enjoying life at Otterbein, highlighting the freedom from home maintenance, the ability to pursue hobbies, and the community's pet-friendly policy.
- Despite the challenges mentioned, many reviews express confidence in recommending Otterbein to others for both employment and resident care, citing improvements and positive changes in leadership and campus facilities.
In summary, while Otterbein Pemberville and its associated facilities receive a lot of love and appreciation for their community, care, and staff, there are notable concerns that potential residents and employees may want to consider.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Dec. 15, 1981
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 48
Total current residents: 44
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 10
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-21 | 2022-12-22 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2022-11-21 | 2022-12-22 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-11-21 | 2022-12-22 | F | Egress Deficiencies | Have exits that are accessible at all times. |
| 2022-11-21 | 2022-12-22 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2022-11-21 | 2022-12-22 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-11-21 | 2022-12-22 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-11-21 | 2022-12-22 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2020-01-02 | 2020-01-31 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2020-01-02 | 2020-01-31 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2018-11-19 | 2018-12-19 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2018-11-19 | 2018-12-19 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
What is in the Neighborhood
- The closest city is Northwood which is 11.1 miles away and has a population of 5,350 (very small town).
- The average income is $72,285, which is high compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 28
- Average Temperature: 52.5
- Day Breakdown: The area gets 158 days of rain, 45 days of snow and 160 days of sun
- Precipitation: 2.2 inches a year
- The crime rate is 0.23 per 100 people which is very low compared to other cities.
- Violent Crime: 0.08 incidents per 100 people
- Property Crime: 0.15 incidents per 100 people
- Drug-Related Crime: 0.0 incidents per 100 people
- The average life expectancy in zip code is 78.85 years old, which is high compared to other zip codes.
- Air Quality: Good Days 159.0, Moderate Days 22.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Country Pride Foods
4.8 miles awayMeijer
9.2 miles awayAldi
9.6 miles awayKroger
10.0 miles awayWalmart Supercenter
10.0 miles awayNone Found
Bus Stations
Meijer
9.2 miles awayHuntington Center
9.5 miles awayStadium
9.8 miles awayCooper Beach
10.0 miles awayBowling Green Visitor Center
10.0 miles awayBanks
Union Bank
2.6 miles awayHuntington Bank
4.8 miles awayGenoa Bank
9.5 miles awayFifth Third Bank
9.6 miles awayDirections Credit Union
9.7 miles awayHospitals
Mercy Health - Perrysburg Medical Center
11.1 miles awayWood County Hospital
11.9 miles awayProMedica Bay Park Hospital grounds
12.0 miles awayMcLaren St. Luke's
13.7 miles awayNorthwest Ohio Psychiatric Hospital
14.0 miles awayPharmacies
CVS's Pharimices.
4.8 miles awayWalgreens
9.5 miles awayKroger Pharmacy
10.0 miles awayRite Aid
10.7 miles awayFalcon Health Center Pharmacy
10.8 miles awayDentists
Corner Dental
10.8 miles awayGeneral Dental Care
11.3 miles awayGental Dental Care
11.3 miles awayFort Meigs Dental
11.5 miles awaySecond Street Dental
11.8 miles awayParks
Luckey
1.3 miles awayPemberville
2.1 miles awayWilliam Henry Harrison Park
3.1 miles awayWoodville
4.4 miles awayStony Ridge
4.9 miles awayNone Found
Shopping
Greenwood Centre
10.0 miles awayWoodland Mall
10.4 miles awayLevis Commons
10.9 miles awayMarket Square
11.1 miles awayMini-Mall
11.3 miles awayCulture
Choral Rehearsal Hall
10.3 miles awayMoore Musical Arts Center
10.3 miles awayBryan Recital Hall
10.3 miles awayOrgan Studio
10.3 miles awayKobacker Hall
10.3 miles awayRestaurants
Front Street Cafe
2.6 miles awayPisanello’s Pizza
2.6 miles awayMarco's Pizza
4.8 miles awaySpeed Trap Dinner Corporation Inc.
5.1 miles awayCountry Pride
5.1 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of OH. It is a large-sized community with 76 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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