📞 Call for pricing and availability: (800) 780-8101

Osborn Health & Rehabilitation

3333 N Civic Center Plaza, Scottsdale, AZ 85251

Memory Care Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(480) 994-1333

Estimated Pricing

Studio
Estimated $4,205

Price Comparison

  • Average City Price: $4,738
  • Average State Price: $4,534
  • Average National Price: $5,673


  • Osborn Health & Rehabilitation Description

    Osborn Health & Rehabilitation is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is about 2.0 miles outside Scottsdale, Arizona and is part of the Ensign Services network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 5.8 out of 10 making it the 68th highest rated community in the city out of 7 communities. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Scottsdale

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Scottsdale

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Scottsdale


    Community Reviews

    5.0
    Osborn Health & Rehabilitation
    Based on My Caring Plan's proprietary scoring, including 112 reviews across the web

    Ranking

  • Ranking in City: 72 out of 73 communities in Scottsdale
  • Ranking in State: 899 out of 926 communities in AZ
  • Food and Dining C

    Facility and Grounds B

    Care B

    Staff B

    Cleanliness C


    Employee Reviews

    6.2
    Ensign Services
    Based on My Caring Plan's proprietary scoring, including 558 reviews across the web

    The following insights are from employees that work in Arizona

    Employee Pay C

    Employee Staff C

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews of the senior living facility present a mixed picture, with several concerning reports of inadequate care alongside positive comments about the staff and environment. Some reviewers have reported serious issues such as neglect leading to bed sores, sepsis, and even death. There are complaints about patients not being fed, not receiving pain medication on time, and being left without essential medical equipment upon discharge. Additionally, there are reports of poor facility maintenance, including broken beds and televisions, and a pervasive smell of urine.

    On the other hand, some reviews praise the facility for its caring and compassionate staff, clean and welcoming environment, and recent renovations. Positive comments highlight the kindness of certain staff members, including CNAs, nurses, and physical therapists, and commend the facility for its personable service and easy navigation.

    However, the negative reviews raise serious concerns about patient care and safety, including issues with wound care, hydration, and basic hygiene. Some reviewers have expressed their intention to seek legal advice or have already transferred their loved ones to other facilities due to these concerns.

    In summary, while there are positive aspects noted about the staff and the facility's environment, the negative reviews highlight critical areas of concern that potential residents and their families should consider. The reports of neglect, inadequate care, and safety issues are particularly troubling and suggest a need for significant improvements in patient care and facility management.


    Reviews

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    Health

    Physical Therapists (PT)

    Physical Therapy Assistants (PTA)

    Occupational Therapists (OT)

    Certified Occupational Therapy Assistants (COTA)

    Speech and Language Pathologists

    Rehab Aide/Technicians


    Services

    Reception


    Activities

    Games

    Variety of Activities

    Art

    Excursions



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 3
    Staffing rating: 3
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: May 7, 1981
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 130
    Total current residents: 107
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 3
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $4615


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2020-11-20 2020-12-29 D Egress Deficiencies Meet other general requirements.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-04-06 2023-06-09 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-04-06 2023-06-09 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2023-04-06 2023-06-09 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2023-04-06 2023-06-09 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2022-09-14 2022-10-28 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-09-14 2022-10-28 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2022-08-24 2022-08-24 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-08-11 2022-09-23 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-08-11 2022-09-23 B Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2022-08-11 2022-09-23 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2022-08-11 2022-09-23 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-11-20 2021-01-04 D Resident Assessment and Care Planning Deficiencies PASARR screening for Mental disorders or Intellectual Disabilities
    2020-11-20 2021-01-04 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2020-11-20 2021-01-04 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-11-20 2021-01-04 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2020-11-20 2021-01-04 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-11-20 2021-01-04 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2020-11-20 2021-01-04 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2020-11-20 2021-01-04 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-11-20 2021-01-04 E Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2020-11-20 $4,615
    2020-11-20 $7,100

    What is in the Neighborhood

    General Area Overview
    • The closest city is Scottsdale which is 2.0 miles away and has a population of 236,839 (small city).
    • The average income is $118,283, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 97
      • Low Temperature: 59
      • Average Temperature: 79.2
      • Day Breakdown: The area gets 57 days of rain and 307 days of sun
      • Precipitation: 0.5 inches a year

    Demographic Overview
    • The median age is 46.9 years old, very high compared to other cities.
    • 7.09% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
    • 11.49% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 2% American Indian and Alaska Native, 4% Asian, 2% Black or African-American, 9% Hispanic or Latino, and 80% White.

    Health and Safety Overview
    • The crime rate is 5.44 per 100 people which is high compared to other cities.
      • Violent Crime: 0.74 incidents per 100 people
      • Property Crime: 2.88 incidents per 100 people
      • Drug-Related Crime: 1.0 incidents per 100 people
    • The average life expectancy in zip code is 78.59 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 60.0, Moderate Days 168.0, Unhealthy for Sensitive Groups Days 56.0, Unhealthy Days 13.0, Very Unhealthy Days 6.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Albertsons
    0.5 miles away
    Mercado Y Carniceria Cuernavaca
    0.9 miles away
    Smart & Final
    0.9 miles away
    Bashas'
    0.9 miles away
    Sprouts Farmers Market
    1.0 miles away

    None Found

    Bus Stations

    East Thomas Road and North Civic Center Plaza
    0.4 miles away
    North Miller Road and East Thomas Road
    0.4 miles away
    East Thomas Road and North Miller Road
    0.4 miles away
    North Scottsdale Road and East Thomas Road
    0.5 miles away
    East Thomas Road and North Scottsdale Road
    0.5 miles away

    Banks

    Bank of America
    0.3 miles away
    Chase
    0.5 miles away
    First Bank
    0.6 miles away
    Wells Fargo
    0.8 miles away
    U.S. Bank
    0.9 miles away

    Hospitals

    HonorHealth Scottsdale Osborn Medical Center
    0.1 miles away
    Banner Behavioral Health Hospital
    0.2 miles away
    Greenbaum Surgical Specialty Hospital
    0.4 miles away
    OASIS Hospital
    4.7 miles away
    Valley Hospital
    4.9 miles away

    Pharmacies

    Walgreens
    0.4 miles away
    CVS Pharmacy
    0.6 miles away

    Dentists

    Smile Arizona Dentistry
    0.4 miles away
    Toothology
    1.0 miles away
    Scottsdales Dentist
    2.9 miles away
    All Smiles Dental
    3.4 miles away
    Arcadia Modern Dentistry
    4.0 miles away

    Parks

    Osborn Park
    0.3 miles away
    Scottsdale Civic Center Mall
    0.3 miles away
    Thomas Road Rest Stop
    0.6 miles away
    Downtown Scottsdale
    0.6 miles away
    Indian School Park
    0.8 miles away

    Places of Worship

    The Church of Jesus Christ of Latter-day Saints
    7.6 miles away
    Roosevelt community church
    9.0 miles away
    First Methodist Episcopal Church of Glendale
    15.7 miles away

    Shopping

    Scottsdale Fashion Square Mall
    1.1 miles away
    Tempe Marketplace
    3.7 miles away
    Desert palm
    4.5 miles away
    Arizona Mills
    7.3 miles away
    Fiesta Mall
    7.4 miles away

    Culture

    Scottsdale Center for The Performing Arts
    0.4 miles away
    The Creative Center of Scottsdale
    0.4 miles away
    Comedy Spot Comedy Club
    0.8 miles away
    The Venue
    0.8 miles away
    Desert Stages Theater
    1.4 miles away

    Restaurants

    U.S. Egg
    0.3 miles away
    Los Olivos
    0.4 miles away
    Oregano's
    0.4 miles away
    Brathaus
    0.4 miles away
    Bierhaus
    0.4 miles away

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    Google map of Osborn Health & Rehabilitation

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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