Orchard Park Of Permian Basin

Summary of Reviews:

• Despite challenges such as Covid, staffing issues, lack of activities, and facility damage, management has worked hard to maintain a safe, clean, and pleasant living environment. Highlights include a special performance by the Odessa HS Choir.
• Concerns have been raised about constant understaffing leading to neglect of residents, particularly those in critical condition. Complaints include poor quality food, frequent flooding, and mold issues, questioning the facility's cost.
• Many reviews praise the loving care and assistance provided to residents, especially during transitions. The staff and leadership are noted for their flexibility and helpfulness. The facility is described as clean, bright, and cheery, and importantly, a COVID-free environment.
• Positive feedback highlights the helpfulness of the staff and the beauty of the community, making it a recommended place for living.
• Gratitude is expressed for the wonderful care provided, especially noting the efforts of the sales team and administration in facilitating smooth transitions for new residents.
• An employee shares their love for the residents, indicating a positive work environment.
• Positive experiences in the memory care facility are noted, with commendations for the staff and management, particularly for their care of residents with Alzheimer's.
• The community is praised for its caring approach towards both residents and staff, being considered a valuable addition to the West Texas area.
• The Orchard Park team is commended for their compassion and care, contributing to the facility's reputation as a beautiful and supportive community.