Orchard Mesa

Negative Reviews:

• Several reviews describe the staff as rude, uncaring, and disrespectful, with one reviewer specifically calling out the management for poor treatment of residents.
• Complaints about parking issues are frequent, with residents feeling frustrated over the lack of assigned parking and enforcement, leading to difficulties in finding spots within the complex.
• One reviewer highlighted a case where a resident's deposit was almost entirely withheld due to minor modifications, despite the apartment being left in good condition.
• Concerns were raised about the facility's policy on medical marijuana, with one reviewer stating that it discriminates against patients and their guests.
• A reviewer shared a distressing experience regarding the handling of their mother's belongings and the lack of compassion shown by the staff, especially given the resident's serious health condition.

Positive Reviews:

• Several residents express satisfaction with the community, mentioning friendly staff and a variety of social activities that enhance their quality of life.
• Activities such as aerobic classes, zumba, line dancing, yoga, karaoke, and Latin dance classes are highlighted as positive aspects, along with religious services and a shuttle bus for errands.
• The social community and opportunities for interaction are praised for improving mental health among seniors.
• Some reviewers specifically commend the office staff for making them feel special and appreciated.

Mixed Reviews:

• While some residents have had positive experiences with the staff and amenities, others have faced significant challenges, including issues with parking, staff behavior, and policies.
• The quality of living seems to vary greatly among residents, with some enjoying their time at the facility and others facing difficulties that negatively impact their experience.