Orangeburg Manor

Positive Reviews:

• Residents appreciate the privacy and personalized care, including meal delivery to rooms for those who prefer solitude.
• Staff members, including maintenance, are highlighted for their helpfulness and kindness, particularly in assisting with medical appointments.
• Many reviewers commend the facility for its cleanliness and the professionalism of the staff.
• Orangeburg Memory Care is praised for its bright environment and the range of activities available to residents.
• The dedication of the caregiving and nursing staff is frequently mentioned, with a focus on their surpassing care quality over aesthetics.
• Family members express gratitude for the support and guidance provided by staff during the process of placing their loved ones in the facility.
• The facility is recommended by both family members of residents and professional vendors for its cleanliness, organization, and attentive care, especially for those with dementia/Alzheimer’s disease.

Critical Reviews:

• Some reviewers express frustration with inconsistent COVID-19 rules and perceived lack of compassion from management, particularly during end-of-life care.
• Concerns are raised about staffing levels during evening shifts and the facility’s policy on accepting hospice patients.
• There is criticism regarding the facility’s focus on financial aspects over patient care, with one reviewer advising others to seek alternative care options.

Overall:

Orangeburg Memory Care receives a mix of reviews, with many praising the facility for its caring staff, clean environment, and the quality of care provided, especially for those with memory care needs. However, some concerns are raised about management practices and policies, particularly regarding end-of-life care and hospice acceptance. Prospective residents and their families are encouraged to ask questions and seek clarity on these issues.