Olde Knox Commons At The Villages Of Mecklenburg

Reviews for OKC skilled nursing and rehabilitation facility present a mixed picture, with many highlighting exceptional care and a few expressing dissatisfaction. Positive reviews frequently commend the staff's compassion, professionalism, and attentiveness. Families and patients have noted that the care team treats residents with respect, engages in meaningful interactions, and provides comprehensive support, including physical and occupational therapy. The facility is praised for its cleanliness, the quality of its food, and its ability to create a welcoming, family-like atmosphere.

Several reviewers specifically mentioned the facility's success in rehabilitation, including recovery from surgeries and injuries, with therapists receiving accolades for their dedication and effectiveness. Activities like Bingo and Men’s Night were highlighted as enjoyable aspects of the stay. The administration and staff were noted for their willingness to go above and beyond in accommodating residents' needs, including assistance with benefits and personal care.

However, some reviews express significant concerns, including allegations of unprofessional behavior, lack of staff engagement, and inadequate patient care. Complaints about management, staff attitude, and the overall environment being depressing were noted. Concerns were also raised about the facility's responsiveness to residents' needs and the professionalism of certain staff members.

Overall, while many reviews paint a picture of a caring and professional environment conducive to rehabilitation and skilled nursing care, there are notable exceptions that suggest areas for improvement, particularly in staff-resident interactions and management practices.