Okeechobee Health Care Facility

Positive Reviews:

• Many reviewers praise the cleanliness and the caring nature of the staff at the facility, highlighting the excellent care received by their loved ones.
• Facilities are described as clean, odorless, and well-maintained, with patients appearing well cared for.
• Some reviewers specifically commend the rehab wing and the overall atmosphere of the facility, noting that staff make residents and visitors feel like family.
• One review expresses heartfelt thanks for the exceptional care and love provided to their family member, emphasizing the staff's helpfulness and caring attitude during difficult times.

Negative Reviews:

• Concerns are raised about staffing levels, with reports of the facility being short-staffed and some staff members being brought in through temp agencies, leading to a lack of familiarity with patient needs.
• Complaints about the quality of food, with calls for hiring a better chef to prepare more nutritious and tastier meals.
• Issues with the facility's management of supplies, including frequent shortages of essential items like diapers and wipes.
• One reviewer describes their personal experience as mixed, pointing out the high staff turnover and the need for more trained and caring personnel to improve the quality of care.
• There is a mention of unprofessional behavior by a staff member, specifically referencing inappropriate actions and social media conduct.
• Technical issues, such as non-working phones, are also noted, potentially affecting communication.

General Observations:

• The facility receives a mix of reviews, with many praising the care and environment but others highlighting significant areas for improvement, particularly in staffing, food quality, and management of supplies.
• Engagement and vigilance by family members are advised to ensure the well-being of residents, with some suggesting the need for more involvement in their loved one's care.