Okalee Of Medina

Okalee has garnered a mix of reviews from residents, their families, and staff, highlighting both its strengths and areas for improvement. Many reviews praise the community atmosphere, with residents and staff creating a supportive and fun environment. The facility is described as clean, with strict adherence to COVID-19 prevention measures, and offers a range of activities designed to keep residents engaged and entertained.

Staff members express satisfaction with their roles and the support from management, emphasizing the care and attention given to residents. The inclusion of pets and the scenic natural setting are also appreciated, contributing to the overall well-being of the residents.

However, some reviews point out concerns, particularly regarding the quality of food, with complaints about taste and lack of variety. Management responsiveness and turnover are also mentioned as areas needing improvement, alongside a call for better communication and action on resident feedback.

While some families have had positive experiences, noting the professional and personable staff, and the peace of mind provided by the facility, others have faced challenges with getting in touch for information, raising questions about responsiveness and customer service.

Overall, Okalee is seen as a place with great potential, offering a welcoming community and dedicated staff, but with room for improvement in certain operational aspects to enhance the living experience for its residents.