Oconnor Hospital D/P Snf

Reviews of the hospital have been mixed, with several patients and visitors expressing dissatisfaction with various aspects of their experience. Complaints include unprofessional communication and care from medical staff, poor customer service, and a frustrating visitor policy that limits visitors to one per day. Some have described their encounters with security and staff as rude and unhelpful, particularly in emergency situations where the response was deemed inadequate or dismissive.

One review highlighted a particularly negative experience in the ER, where a young patient's concerns about heart attack symptoms were dismissed without adequate explanation or pain management. Another patient recounted a positive experience during a cervical spine surgery, praising the kindness and professionalism of the nurses, PT, OT, and support staff.

There were also mentions of good staff and caring treatment from some departments, with one reviewer specifically noting the depth of caring from every department as comforting. However, others have experienced disrespect from employees, with one incident involving unprofessional behavior from a room service staff member.

Issues with communication were also noted, including a lack of clear information about visiting policies and inadequate updates for family members about patient status. Some reviews mentioned the hospital's connection to Valley Medical and expressed disappointment with the level of service provided.

Despite a few positive comments about attentive and kind treatment from certain staff members, the overall sentiment from these reviews suggests a need for improvement in patient care, communication, and professionalism at the hospital.