Oceanside Hawaii Assisted Living

Negative Reviews:

• One review described a heartbreaking scene of neglect, with a resident left alone in their room in unsanitary conditions.
• Several reviews criticized the cleanliness, safety, and respectfulness of the facility, mentioning dirty rooms, unattended call lights, and rude staff.
• Complaints about the quality of food and the lack of proper care for residents not suffering from dementia were noted, highlighting issues with staffing and assistance.
• Language barriers and neglect were mentioned, including unfulfilled simple requests, indicating a need for improvement in communication and service.
• Concerns about laundry mix-ups, grooming neglect, lack of encouragement for participation in activities, and poor communication were raised, leading to a decision to move a resident out of the facility.

Positive Reviews:

• One review praised the thriving environment at Oceanside Hawaii, attributing the happiness of their loved one to the country atmosphere and surrounding nature.
• Another review expressed satisfaction with the facility, highlighting the importance of church services, outings, and activities for their wheelchair-bound relative.
• The facility was described as nice, spacious, and clean, with daily activities and meals provided, and a professional staff that made a positive impression during a tour.
• A couple shared a positive tour experience, noting the cordial guide and the opportunity to engage with residents during lunch and activities.
• The care and management of the facility were lauded by a visitor who appreciated the variety of activities available for residents, including arts and crafts, movie nights, and shopping trips.