Oasis at the Crescent

Positive Reviews:

• One reviewer mentioned their mother lived in the facility for seven years without any complaints, praising the staff, the manager, and the quality of food and cleanliness.
• Ashley was commended for her helpful guidance from the first day of contact, making the reviewer's father very happy at Ivystone.
• Recent changes in staff have been positively received, with one reviewer noting the facility has significantly improved.
• Another reviewer highlighted the professionalism of the staff, rating the place 10/10 and recommending it to others.
• During a tour for their aunt, one reviewer found the staff very nice and the renovated rooms beautiful, expressing hope for their aunt's acceptance into the facility.

Negative Reviews:

• Several reviewers reported severe issues including infestations of mice and bed bugs, unclean conditions, and poor food quality.
• There were complaints about mistreatment of residents and staff, with allegations of illegal practices and refusal to pay overtime.
• One reviewer described the facility as filthy, with residents suffering from neglect, including bed sores and infections.
• Concerns were raised about the facility's physical condition, noting that despite renovations, signs of wear are evident and the quality of resident life has declined, including reduced activities and high staff turnover.
• A reviewer described the front desk staff as very rude, negatively impacting their experience.

Mixed Feedback:

Reviews vary widely, with some praising the facility for its staff, management, and living conditions, while others raise serious concerns about cleanliness, resident care, and legal compliance. Prospective residents and their families are advised to conduct thorough personal assessments.