Oakwood Senior Living

Summary of Reviews:

• Several reviews highlight concerns about the high turnover of staff, lack of trained caregivers, and substandard in-house medical care. Some describe the facility as a "warehouse" situation, particularly criticizing the care (or lack thereof) for memory care residents.
• There are alarming reports of management issues, including claims of unprofessional behavior, neglect of resident care, and failure to address serious concerns raised by both staff and family members.
• On a positive note, some reviews praise the facility for its beautiful location, historic charm, and large rooms. There are commendations for the passionate and caring staff, delicious food, and a variety of activities offered to residents.
• Several reviewers express satisfaction with the care their loved ones receive, describing the staff as extended family and highlighting the facility's efforts to make residents comfortable even during challenging times like lockdowns.
• However, there are also reports of serious safety concerns, including staff with criminal histories and allegations of resident neglect and abuse. Some reviews call for the facility to be investigated.
• Despite the mixed reviews, there are repeated mentions of the facility's aesthetic appeal, including unique rooms with tall ceilings and large windows, and the quality of the dining experience.

Overall, the reviews present a mixed picture, with significant concerns about staff and management overshadowing the positive aspects of the facility's environment and care for some residents.