Oak Tree Manor

Positive Reviews:

• Residents and their families praise the care and dedication of the staff and owner, highlighting the excellent care, cleanliness, and the variety of activities offered.
• Several reviews commend the facility for its COVID-19 response, noting that it has remained COVID-free and that residents were vaccinated promptly.
• Family members appreciate the attention to detail in personal grooming, the quality of food, and the overall environment, describing it as clean, fresh, and like a home.
• One review specifically mentions the compassionate and hardworking staff, stating that their loved one had the best experience in their adult life at Oak Tree Manor.

Negative Reviews:

• Some reviews criticize the management and owner for being overly strict, rude, and focused on money over resident care.
• Concerns were raised about the lack of background checks for employees, and allegations of residents wandering off the property unattended.
• There are complaints about the owner owing money to families and being uncooperative in resolving financial and care-related issues.
• A few reviews describe negative interactions with the owner and staff, including being hung up on and experiencing aggressive behavior during an interview.

Mixed Reviews:

• While some reviews acknowledge the cleanliness and care provided to residents, they also express dissatisfaction with the management's strictness and the behavior of some staff members.
• One review mentions that despite owing money and preferring their loved one to be elsewhere, they recognize that the staff, including the owner, can be nice.

Overall, Oak Tree Manor receives a mix of highly positive and strongly negative reviews, with many praising the care and environment, while others criticize management practices and staff behavior.