Oak Trace

Negative Reviews:

• One review criticizes the facility for its high cost ($12,000/month) and poor care, mentioning that residents may sit in soiled briefs for long periods, and there's a lack of communication and responsiveness from the staff.
• Some staff members have reported a negative working environment, mentioning issues with rudeness, prejudice, and a lack of support for personal growth.
• Another review mentions that the third floor is uncomfortably hot and that staff attention is lacking.

Positive Reviews:

• Many reviews praise Oak Trace for its vibrant community, diverse menu, and range of social activities for independent living seniors.
• Families of residents in both independent and catered living have expressed satisfaction with the quality of care, safety, and happiness of their loved ones, highlighting the staff's focus on comfort and independence.
• Residents and their families appreciate the caring and accommodating staff, great food, and the overall environment that treats residents with dignity and respect.
• Employees have shared positive experiences working at Oak Trace, mentioning a welcoming atmosphere, teamwork, and the rewarding experience of helping residents.
• Volunteers and entertainers have also noted the facility's cleanliness, friendly staff, and well-maintained grounds.
• Several reviews commend the rehabilitation services, mentioning successful recoveries and high-quality care from the nursing and therapy departments.

Mixed Feedback:

While there are a few negative reviews concerning staff behavior and care quality, the majority of feedback is overwhelmingly positive, highlighting a supportive, caring community for both residents and employees.