Oak Ridge Alzheimers Special Care Center

Reviews for the senior living community show a mix of experiences, ranging from highly positive to critical concerns. Here are the key points gathered from the reviews:

• Many reviewers appreciate the kind and caring nature of the staff, describing them as treating residents like family and being very accommodating and friendly.
• Communication with family members is generally good, with some families opting for additional measures like room cameras for peace of mind.
• There are positive remarks about the facility being clean, having a beautiful building, and providing a home-like atmosphere for residents.
• Entertainment and activities, such as performances by Janet Gray Entertainment and shows by the Silver Sisters, are well-received and enjoyed by the residents.
• However, there are significant concerns about staff turnover, with reports of frequent changes affecting the continuity of care and attachment between residents and staff.
• Some reviews express dissatisfaction with management, mentioning issues such as unprofessional behavior, lack of responsiveness to concerns, and inadequate staffing levels for residents requiring more advanced care.
• One review specifically criticizes the care of captive birds on the property, suggesting neglect and using it as an indicator of broader care issues within the facility.
• There are mixed experiences regarding the handling of billing and administrative matters, with some families feeling burdened rather than supported during difficult times.

Overall, while there are many accounts of positive experiences and the loving care provided by the staff, there are also critical voices pointing out areas for improvement, particularly in management and staffing consistency.