Oak Pointe Of Warrenton

Positive Reviews:

• Many reviewers praise the caring and kind staff at the memory care unit, highlighting their dedication as true heroes.
• Despite not being able to accommodate skilled care, the staff's responsiveness and empathy during the COVID-19 pandemic were highly appreciated.
• Employees express pride in being part of a team that prioritizes the care and love of residents, making it a fulfilling career.
• Family members commend the facility for keeping seniors active and making them feel part of the community, noting the cleanliness and friendliness of the environment.
• Notable improvements and a recent remodel have made the community a happy and involved place, especially for those needing assisted living or memory care.
• Long-term residents and their families appreciate the consistent staff, respectful treatment, and engaging activities provided.
• Community members, including family and friends, share wonderful experiences, highlighting the staff's dedication, the vibrant and active resident community, and strong support for local service communities.

Negative Review:

• A reviewer expressed dissatisfaction with management following a situation where their grandmother was not allowed to return after rehabilitation, leading to her passing away shortly after. They praised the direct care staff but criticized management practices.

General Feedback:

• Oak Pointe is described as a vibrant, fun, and caring community with a strong emphasis on keeping residents active and involved.
• The facility is commended for its clean environment, friendly atmosphere, and the strong, positive interactions between staff and residents.
• Community involvement and support for local service members are highlighted as key strengths.