Oak Pointe Of Monett

Oak Pointe Monett has received a variety of reviews from family members of residents, highlighting both its strengths and areas for improvement. Many reviewers praise the facility for its cleanliness, caring staff, and the range of activities available for residents. Families have noted that their loved ones seem happier, more social, and well-cared for, with special mentions of the facility's efforts to celebrate holidays and provide personal care services like beauty parlor visits.

However, some concerns have been raised regarding the quality of food, with suggestions for healthier options and less processed meals, especially for residents with dietary restrictions like diabetes. Additionally, there are mentions of the need for more Certified Nursing Assistants (CNAs) to ensure adequate care.

Despite these concerns, many reviews express gratitude for the compassionate and personable living experience provided to their family members, emphasizing the facility's clean environment, supportive staff, and the sense of community among residents. The facility's management and staff are commended for their responsiveness and genuine care.

There are, however, critical reviews concerning the Memory Care Unit, with one family reporting neglect and unauthorized transfer of a resident, leading to injuries. Another review warns of medication errors, urging potential clients to be cautious.

Overall, while Oak Pointe Monett is generally well-regarded for its amenities, staff, and resident engagement, there are areas for improvement, particularly in food quality and resident care in the Memory Care Unit. The facility is under new management, which some families hope will address these concerns and enhance the level of care provided.