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Oak Knoll Healthcare Center
9 Arbetter Drive, Framingham, MA 01701
For Pricing & Availability
(800) 780-8101To Reach a Resident
(508) 877-3300Estimated Pricing
Price Comparison
Oak Knoll Healthcare Center Description
Oak Knoll Healthcare Center is a community that offers nursing care and is about 3.0 miles outside Framingham Center, Massachusetts. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7.6 out of 10 making it the 7th highest rated community in the city out of 8 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Framingham
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of Oak Knoll reveal a mixed bag of experiences, ranging from highly positive to deeply concerning. Some reviewers praise the facility for its cleanliness, the kindness, and professionalism of the staff, and the quality of care provided to their loved ones. They highlight the supportive environment, with one family member noting the comprehensive care their mother received from various departments, leading to a very satisfactory stay. Another reviewer appreciated the facility's responsiveness and personalized care plan during the pre-admission process, which gave them peace of mind.
On the other hand, several reviews raise serious concerns about the facility. Complaints include inadequate staffing levels, which some believe directly impacts the quality of care. There are allegations of neglect, such as failing to encourage residents to eat or maintain proper hygiene, leading to health issues like UTIs. Some reviewers accuse the facility of being disorganized, prioritizing profit over patient care, and providing misleading information about the services offered. Concerns about the facility's handling of emergencies and medication, as well as the overall attitude towards residents and their families, were also mentioned.
While some reviews commend Oak Knoll for treating residents like family and providing a clean and well-kept environment, others warn potential clients to reconsider placing their loved ones in the facility, citing experiences of abuse, neglect, and unprofessional behavior. The facility's approach to rehabilitation and long-term care is praised in some instances, yet criticized in others for a lack of adequate support and attention to individual needs.
In summary, Oak Knoll's reviews suggest that experiences can vary significantly. Prospective clients might find it beneficial to consider both the positive feedback regarding the care and environment and the negative reports of management and staff behavior when making a decision.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 2
Long-term quality measure rating:
1
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Nov. 20, 1995
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 123
Total current residents: 113
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 4
Total cost of fines: $49408
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-01-12 | 2022-02-25 | F | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-01-12 | 2022-02-25 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-01-12 | 2022-02-25 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-01-12 | 2022-02-25 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-09-26 | 2018-10-01 | C | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2018-09-26 | 2018-10-03 | C | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-31 | 2023-07-13 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-01-03 | 2022-02-23 | E | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-01-03 | 2022-02-23 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2022-01-03 | 2022-02-23 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2022-01-03 | 2022-02-23 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2022-01-03 | 2022-02-23 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-01-03 | 2022-02-23 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-01-03 | 2022-02-23 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2022-01-03 | 2022-02-23 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-01-03 | 2022-02-23 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-01-03 | 2022-02-23 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2022-01-03 | 2022-02-23 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2022-01-03 | 2022-02-23 | D | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2022-01-03 | 2022-02-23 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-01-03 | 2022-02-23 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-01-03 | 2022-02-23 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-01-03 | 2022-02-23 | F | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2022-01-03 | 2022-01-31 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-01-03 | 2022-02-23 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2019-09-13 | 2019-10-18 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-09-13 | 2019-10-18 | E | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2019-09-13 | 2019-10-18 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-02-03 | 2021-03-03 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-01-05 | 2021-02-05 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-03 | 2021-01-06 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-11-23 | 2020-12-18 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-08-13 | 2020-09-17 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-10-01 | 2018-10-01 | E | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2018-10-01 | 2018-11-15 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2018-10-01 | 2018-11-15 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2018-10-01 | 2018-11-15 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-10-01 | 2018-11-15 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2018-10-01 | 2018-11-15 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-10-01 | 2018-11-15 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-11-23 | $29,250 |
| 2021-02-03 | $9,750 |
| 2022-01-03 | $9,750 |
| 2022-02-28 | $658 |
What is in the Neighborhood
- The closest city is Framingham Center which is 3.0 miles away and has a population of 65,413 (large town).
- The average income is $113,845, which is very high compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 31
- Average Temperature: 54.1
- Day Breakdown: The area gets 138 days of rain, 31 days of snow and 194 days of sun
- Precipitation: 2.1 inches a year
- The median age is 40.3 years old, very high compared to other cities.
- 3.69% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 26.78% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 7% Asian, 8% Black or African-American, 16% Hispanic or Latino, and 66% White.
- The crime rate is 3.0 per 100 people which is average compared to other cities.
- Violent Crime: 0.66 incidents per 100 people
- Property Crime: 2.06 incidents per 100 people
- Drug-Related Crime: 0.1 incidents per 100 people
- The average life expectancy in zip code is 81.7 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 165.0, Moderate Days 16.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Sudbury Farms
1.4 miles awayShaw's
1.4 miles awayWhole Foods Market
1.6 miles awayStop & Shop
2.5 miles awayBJ's Wholesale Club
2.5 miles awayNone Found
Bus Stations
Nobscot Fire Station
0.9 miles awayPinefield
1.4 miles awayConcord St & A St
1.9 miles awaySuper Stop and Shop
2.5 miles awayTarget on Whittier Street
2.6 miles awayBanks
Middlesex Savings Bank
0.9 miles awayTD Bank
1.0 miles awayMarlborough Savings Bank
1.4 miles awayBank of America
1.5 miles awayCitizens Bank
1.5 miles awayHospitals
MetroWest Medical Center: Framingham Union Hospital
3.6 miles awayMetroWest Medical Center: Leonard Morse Hospital
5.9 miles awayUmass Memorial-Marlborough Hospital
6.8 miles awayEmerson Hospital
8.1 miles awayWhittier Rehabilitation Hospital-Westborough
8.5 miles awayPharmacies
CVS Pharmacy
0.9 miles awayWalgreens
1.9 miles awayCVS
3.5 miles awayAndrews Pharmacy Inc
6.0 miles awayRite Aid
6.9 miles awayDentists
Pediatric Dental
3.4 miles awayNew England Dental Group
4.2 miles awayNatick Family Dental
5.4 miles awayHershberger and Marquez
6.6 miles awayGlenn Jackson DMD
6.6 miles awayParks
Woodfield Playground
0.1 miles awayCatherine Road
0.2 miles awayGarden In The Woods
0.2 miles awayOakvale Park
0.3 miles awayWeston Aqueduct Linear District
0.4 miles awayPlaces of Worship
Kings Chapel
18.6 miles awaySt. Leonard's Church
18.9 miles awayOld North Church
18.9 miles awayOakdale Methodist Church
19.3 miles awaySaint Johns Catholic Church
19.9 miles awayShopping
Stow Shopping Plaza
7.2 miles awaySolomon Pond Mall
9.7 miles awayQuarry Square Shopping Center
13.5 miles awayDedham Mall
14.2 miles awayBurlington Mall
14.5 miles awayCulture
Vokes Theatre
4.6 miles awayKeiter Center
5.1 miles awayThe Center For Arts In Natick
5.4 miles awayEleanor Welch Casey Theatre
6.0 miles awayArtSpace Maynard
6.8 miles awayRestaurants
Gianni's Pizza
1.0 miles awayZheng Garden Chinese Restaurant
1.0 miles awayLiberty's Famous Pizza
1.3 miles awaygeorges
1.3 miles awayEl Basha
1.5 miles awayGet exact pricing & check availability
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