Oak Hill Residential Care V

Negative Reviews:

• Reports of physical attacks by other residents, theft, and disregard for personal possessions.
• Communication barriers due to staff not speaking English well, making it hard for elderly residents to communicate their needs.
• Concerns about the facility's care and management, especially after being bought out by a large corporation. Instances of refusing to readmit residents after hospital visits, leading to additional financial and emotional stress for families.
• Complaints about the quality of the mattresses, with reports of uncomfortable beds affecting residents' well-being.
• General dissatisfaction with staff communication and responsiveness.

Positive Reviews:

• Facility cleanliness and staff concern for residents noted as positives.
• Staff described as friendly and helpful.
• Specific praise for the nursing team for their care of a resident with significant health challenges, highlighting the facility as suitable for those needing extensive care rather than active seniors.
• Considered a cost-effective option for elder care, especially for those on Medicaid, despite basic accommodations and potential staffing limitations at night.
• Recommendations based on good care received and lifetime guaranteed rates.

Mixed Reviews:

• Facility described as potentially depressing but noted for being more affordable than other options.