Oak Hill Living Center

Positive Reviews:

• Facility is new, clean, and well-kept with helpful and friendly staff.
• Notable for its cleanliness, spacious and modern rooms, and the presence of a chef providing delicious meals.
• Staff, including specific mentions of helpfulness and kindness, contribute to a warm and friendly atmosphere.
• Facility described as beautiful, clean, well-organized, and well-staffed, offering a range of amenities including a salon and courtyard.
• Community praised for excellent staff, cleanliness, and being a welcoming environment likened to a mountain resort.
• Efforts during the pandemic to ensure safety and comfort of residents were highly appreciated.
• Facility is recognized for managing well through difficult times and keeping residents safe.
• Specific employees received personal commendations for their care and dedication.

Negative Reviews:

• One review criticized the level of respect and customer service, mentioning a rude interaction over the phone.
• Concerns were raised about the treatment of residents, especially those not in the right state of mind.
• A few reviews simply stated dissatisfaction with patient treatment without providing specific details.

Overall:

Oak Hill is generally praised for its cleanliness, caring staff, and well-maintained facilities. It offers a range of amenities and has been proactive in ensuring the safety and well-being of its residents, especially during the pandemic. While there are a few negative comments regarding respect and treatment, the overwhelming majority of reviews are positive, highlighting the community's commitment to providing a safe, caring environment for loved ones.