Oak Hill Healthcare And Rehabilitation Center

Reviews for Oak Hill senior living facility present a mixed picture, with some expressing deep dissatisfaction while others praise the care and environment.

• Several reviewers criticize the management and staff, describing them as unprofessional and careless. Complaints include issues with cleanliness, lack of activities, and poor handling of residents' belongings.
• Conversely, many reviews highlight positive experiences, praising the compassionate care, professional staff, and the facility's ability to improve residents' health and well-being. Specific staff members and departments, such as the therapy team, receive commendations for their dedication.
• Some reviewers express concerns about staffing levels, alleging that the facility is often understaffed, which impacts the quality of care. There are also reports of elder abuse and neglect, including serious accusations of residents being left in soiled undergarments for extended periods.
• On the other hand, the facility is also lauded for its clean environment, attentive care, and the positive outcomes experienced by residents undergoing rehabilitation. Families and residents appreciate the staff's efforts to maintain communication and provide personalized care.
• There are conflicting opinions about the facility's management, with some reviewers finding them helpful and responsive, while others question their competence and commitment to residents' well-being.
• Several reviews come from current or former employees, with some describing a positive working environment and others criticizing the workplace culture and staff behavior.

In summary, while Oak Hill receives a range of reviews, it's clear that experiences vary greatly among residents and their families. Positive reviews tend to focus on the care provided by specific staff members and the overall improvement in residents' health, while negative reviews raise concerns about management, staffing, and resident treatment.