Oak Grove Health & Rehab Center

Reviews of the facility present a mixed picture, with some expressing severe dissatisfaction with the level of care and staff professionalism, while others praise the facility for its caring environment and effective rehabilitation services.

• Several reviewers express concern over the staff's attitude and lack of knowledge in patient care, describing the experience as "horrible" and advising against admitting loved ones.
• Issues highlighted include understaffing, poor communication with medical staff, and negligence in honoring medical power of attorney.
• Some reviews mention specific incidents of neglect, such as unattended falls, delayed medication, and inadequate monitoring, especially for vulnerable patients.
• On the positive side, some reviewers commend the facility for its professionalism, caring staff, and beneficial physical therapy sessions. They note improvements in their or their loved one's condition and express satisfaction with the care received.
• Positive experiences also include appreciation for the facility's cleanliness, quality of food, and the overall welcoming environment.
• However, negative experiences also include alarming reports of night workers sleeping on the job, significant weight loss in patients, and disrespectful behavior towards patients.
• Despite the criticisms, some reviews highlight the facility's efforts in organizing events and fostering a community atmosphere, as well as positive interactions with the administration and staff.
• Employment experiences shared are generally positive, with staff members describing a clean, caring, and supportive work environment.

In summary, while some reviews praise the facility for its care quality and staff professionalism, a significant number of reviews raise serious concerns about patient care, staff behavior, and overall management. Prospective residents and their families may want to consider these mixed reviews carefully.