📞 Call for pricing and availability: (800) 780-8101
Oak Grove Center
27 Cool Street, Waterville, ME 04901
For Pricing & Availability
(800) 780-8101To Reach a Resident
(207) 873-0721Estimated Pricing
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Oak Grove Center Description
Oak Grove Center is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Waterville, Maine and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 8.3 out of 10 making it the 3rd highest rated community in the city out of 6 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Waterville
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Waterville
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Waterville
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Waterville
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews for Oak Grove Senior Living:
- Some residents and their families have experienced delays in receiving care and have raised concerns about understaffing, particularly with CNAs on the skilled unit, leading to challenges in maintaining patient safety and cleanliness.
- There are reports of the facility being unclean, with complaints about dirt, unclean toilets, and overflowing garbage cans. Additionally, there are concerns about the lack of personal protective equipment (PPE) for staff.
- Several reviews mention a lack of activities and enrichment for residents, with some confined to their rooms and limited rehab facilities available.
- On a positive note, many reviews praise the staff for their dedication and care, highlighting instances where staff went out of their way to provide comfort and maintain communication with families during difficult times, such as the COVID-19 lockdown.
- Some employees have expressed pride in working at Oak Grove, citing a positive and clean environment, great care for residents, and a sense of family among staff and residents.
- There are mixed reviews about management and communication, with some praising the administration while others criticize constant changes in management and poor communication.
- Concerns have been raised about the facility's infrastructure, including issues with laundry equipment and mold.
- Food quality has been criticized, with comparisons made unfavorably to jail food.
Overall, reviews for Oak Grove Senior Living are mixed, with many highlighting the compassionate care provided by staff but also pointing out significant issues related to staffing, cleanliness, and management.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Jan. 1, 1993
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 90
Total current residents: 84
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 5
Number of
substantiated complaints: 14
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $3250
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-03-14 | 2022-04-19 | E | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2022-03-14 | 2022-04-19 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2022-03-14 | 2022-04-19 | D | Egress Deficiencies | Have corridors or aisles that are unobstructed and are at least 8 feet in width. |
| 2022-03-14 | 2022-04-19 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2022-03-14 | 2022-04-19 | F | Egress Deficiencies | Meet other general requirements that are deficient. |
| 2022-03-14 | 2022-04-19 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-03-14 | 2022-04-19 | D | Smoke Deficiencies | Construct fire resistant interior walls. |
| 2022-03-14 | 2022-04-19 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-03-14 | 2022-04-19 | D | Smoke Deficiencies | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. |
| 2022-03-14 | 2022-04-19 | D | Miscellaneous Deficiencies | Provide properly sized and located linen or trash receptacles. |
| 2022-03-14 | 2022-04-19 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2020-03-10 | 2020-03-20 | D | Egress Deficiencies | Provide rooms that can be unlocked from inside without a key. |
| 2020-03-10 | 2020-03-20 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2019-02-12 | 2019-03-05 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-02-12 | 2019-03-05 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-02-12 | 2019-03-05 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-06 | 2023-07-05 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2023-06-06 | 2023-07-05 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2023-06-06 | 2023-07-05 | D | Resident Rights Deficiencies | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| 2023-04-11 | 2023-05-16 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2022-10-18 | 2022-11-22 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-10-18 | 2022-11-22 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-10-18 | 2022-11-22 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-10-11 | 2022-11-22 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-03-17 | 2022-04-25 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-03-17 | 2022-04-25 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2022-03-17 | 2022-04-25 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-03-17 | 2022-04-25 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-03-17 | 2022-04-25 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-03-17 | 2022-04-25 | D | Nutrition and Dietary Deficiencies | Provide special eating equipment and utensils for residents who need them and appropriate assistance. |
| 2022-03-17 | 2022-04-25 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-03-17 | 2022-04-25 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-03-17 | 2022-04-25 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-05-23 | 2022-06-23 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-05-23 | 2022-06-23 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-02-01 | 2022-03-01 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-02-01 | 2022-03-01 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-03-11 | 2020-11-30 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2020-03-11 | 2020-11-30 | B | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2020-03-11 | 2020-11-30 | E | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2021-06-15 | 2021-07-20 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-06-15 | 2021-07-20 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-01-12 | 2021-02-19 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-09-01 | 2020-10-19 | D | Nutrition and Dietary Deficiencies | Dispose of garbage and refuse properly. |
| 2019-02-14 | 2019-03-28 | B | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2019-02-14 | 2019-03-28 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-02-14 | 2019-03-28 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-02-14 | 2019-03-28 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2019-02-14 | 2019-03-28 | D | Nutrition and Dietary Deficiencies | Dispose of garbage and refuse properly. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-03-15 | $5,489 |
| 2022-02-01 | $3,250 |
What is in the Neighborhood
- The closest city is Waterville which is 0.8 miles away and has a population of 16,261 (small town).
- The average income is $54,600, which is low compared to other zip codes.
- Weather
- High Temperature: 73
- Low Temperature: 22
- Average Temperature: 47.4
- Day Breakdown: The area gets 120 days of rain, 54 days of snow and 190 days of sun
- Precipitation: 1.9 inches a year
- The crime rate is 8.5 per 100 people which is very high compared to other cities.
- Violent Crime: 1.46 incidents per 100 people
- Property Crime: 5.78 incidents per 100 people
- Drug-Related Crime: 0.73 incidents per 100 people
- The average life expectancy in zip code is 77.82 years old, which is average compared to other zip codes.
- Air Quality: Good Days 180.0, Moderate Days 4.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Hannaford
0.5 miles awayUncle Dean's Natural Market
0.6 miles awaySave-A-Lot
0.7 miles awayShaw's
1.0 miles awayPleaus
1.1 miles awayNone Found
Bus Stations
Elm Towers
0.7 miles awayWaterville Concourse
0.7 miles awayMaineGeneral Thayer
1.2 miles awayElm Plaza
1.5 miles awayWalmart
1.5 miles awayBanks
Maine State Credit Union Maine State Credit Union
0.5 miles awayKennebec Savings Bank
0.9 miles awayCamden National Bank
1.0 miles awayBangor Savings Bank
1.2 miles awayMerril Bank
1.4 miles awayHospitals
Inland Hospital
0.8 miles awayThayer Center for Health
1.2 miles awayMaineGeneral Medical Center - Alfond Center for Health
14.0 miles awayMaineGeneral Express Care
14.5 miles awayRedington-Fairview General Hospital
14.9 miles awayPharmacies
Rite Aid
0.8 miles awayRiteAid
1.1 miles awayWinslow Pharmacy
1.3 miles awayHannaford Pharmacy
1.5 miles awayOakland Pharmacy
2.4 miles awayDentists
Cornerstone Dental
0.7 miles awayAspen Dental
1.5 miles awayBryant Dental Care
17.3 miles awayFamily Dental Practice
17.5 miles awayEndodontic Solutions
17.6 miles awayParks
The oxbow
0.1 miles awayPurnell Wrigley Field
0.2 miles awayVeterans Memorial Park
0.6 miles awayTown of Winslow Lands
0.9 miles awayNorth Street Recreation Area
1.0 miles awayNone Found
Shopping
Jims Gun Shop
1.0 miles awaySkowhegan Plaza
15.3 miles awayBond Brook Mini Mall
16.5 miles awayMillsy's Cleaning Svcs
16.8 miles awaySouthiere Chiropractic
16.8 miles awayCulture
The Framemakers
0.8 miles awayWaterville Opera House
0.9 miles awayCony Theater
16.8 miles awayAugusta Colonial Theater
17.0 miles awayPOP-UP 265
17.2 miles awayRestaurants
18 Below
0.8 miles awayCancun Mexican
0.8 miles awayHoly Cannoli
0.8 miles awayLast Unicorn
0.8 miles awaySilver Street Tavern
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