📞 Call for pricing and availability: (800) 780-8101

Oak Grove Center

27 Cool Street, Waterville, ME 04901

Assisted Living Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(207) 873-0721

Estimated Pricing

Studio
Estimated $4,425

Price Comparison

  • Average City Price: $4,425
  • Average State Price: $4,450
  • Average National Price: $3,754


  • Oak Grove Center Description

    Oak Grove Center is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Waterville, Maine and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.

    The community has an average rating of 8.3 out of 10 making it the 3rd highest rated community in the city out of 6 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Waterville

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Waterville

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Waterville

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Waterville


    Community Reviews

    8.4
    Oak Grove Center
    Based on My Caring Plan's proprietary scoring, including 40 reviews across the web

    Ranking

  • Ranking in City: 3 out of 6 communities in Waterville
  • Ranking in State: 90 out of 181 communities in ME
  • Facility and Grounds A

    Care A

    Staff A


    Employee Reviews

    5.4
    Genesis HealthCare
    Based on My Caring Plan's proprietary scoring, including 1256 reviews across the web

    The following insights are from employees that work in Maine

    Employee Pay C

    Employee Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews for Oak Grove Senior Living:

    • Some residents and their families have experienced delays in receiving care and have raised concerns about understaffing, particularly with CNAs on the skilled unit, leading to challenges in maintaining patient safety and cleanliness.
    • There are reports of the facility being unclean, with complaints about dirt, unclean toilets, and overflowing garbage cans. Additionally, there are concerns about the lack of personal protective equipment (PPE) for staff.
    • Several reviews mention a lack of activities and enrichment for residents, with some confined to their rooms and limited rehab facilities available.
    • On a positive note, many reviews praise the staff for their dedication and care, highlighting instances where staff went out of their way to provide comfort and maintain communication with families during difficult times, such as the COVID-19 lockdown.
    • Some employees have expressed pride in working at Oak Grove, citing a positive and clean environment, great care for residents, and a sense of family among staff and residents.
    • There are mixed reviews about management and communication, with some praising the administration while others criticize constant changes in management and poor communication.
    • Concerns have been raised about the facility's infrastructure, including issues with laundry equipment and mold.
    • Food quality has been criticized, with comparisons made unfavorably to jail food.

    Overall, reviews for Oak Grove Senior Living are mixed, with many highlighting the compassionate care provided by staff but also pointing out significant issues related to staffing, cleanliness, and management.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    ShortStay care

    LongTerm care

    Palliative care

    Rehabilitation therapy

    Physical therapy

    Occupational therapy


    Services

    24-hour emergency alert and response system

    Telephone


    Activities

    Cultural, educational, religious and social activities

    Recreation activities

    Activity room


    Community Amenities

    Beautiful Garden(s) / Courtyard(s)

    Conveniently Located

    Beauty Salon / Barber Services

    Comfortable common and lounge areas to gather with friends and family

    Complimentary laundry facility on-site

    Computer with internet access


    Room Amenities

    Private and Semi-Private Rooms

    Spacious rooms

    Private bathroom

    Fully air conditioned

    Individual climate control

    Private balcony/ porch / patio


    Dining

    Café with always available menu options

    Dining Room

    In-room dining options

    Private dining rooms for family gatherings

    Restaurant-Style Dining

    Dietary and nutrition needs management


    Transportation

    Coordinated transportation


    Pet

    Pets Permitted



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 2
    Quality measure rating: 3
    Long-term quality measure rating: 3
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Jan. 1, 1993
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 90
    Total current residents: 84
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 5
    Number of substantiated complaints: 14
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $3250


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-03-14 2022-04-19 E Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2022-03-14 2022-04-19 D Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2022-03-14 2022-04-19 D Egress Deficiencies Have corridors or aisles that are unobstructed and are at least 8 feet in width.
    2022-03-14 2022-04-19 E Egress Deficiencies Have exits that are accessible at all times.
    2022-03-14 2022-04-19 F Egress Deficiencies Meet other general requirements that are deficient.
    2022-03-14 2022-04-19 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-03-14 2022-04-19 D Smoke Deficiencies Construct fire resistant interior walls.
    2022-03-14 2022-04-19 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-03-14 2022-04-19 D Smoke Deficiencies Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
    2022-03-14 2022-04-19 D Miscellaneous Deficiencies Provide properly sized and located linen or trash receptacles.
    2022-03-14 2022-04-19 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2020-03-10 2020-03-20 D Egress Deficiencies Provide rooms that can be unlocked from inside without a key.
    2020-03-10 2020-03-20 F Smoke Deficiencies Install an approved automatic sprinkler system.
    2019-02-12 2019-03-05 D Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2019-02-12 2019-03-05 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-02-12 2019-03-05 D Smoke Deficiencies Install an approved automatic sprinkler system.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-06 2023-07-05 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2023-06-06 2023-07-05 D Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2023-06-06 2023-07-05 D Resident Rights Deficiencies Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    2023-04-11 2023-05-16 D Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    2022-10-18 2022-11-22 E Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-10-18 2022-11-22 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-10-18 2022-11-22 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-10-11 2022-11-22 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-03-17 2022-04-25 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-03-17 2022-04-25 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2022-03-17 2022-04-25 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-03-17 2022-04-25 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-03-17 2022-04-25 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-03-17 2022-04-25 D Nutrition and Dietary Deficiencies Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    2022-03-17 2022-04-25 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-03-17 2022-04-25 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-03-17 2022-04-25 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-05-23 2022-06-23 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-05-23 2022-06-23 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-02-01 2022-03-01 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2022-02-01 2022-03-01 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-03-11 2020-11-30 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2020-03-11 2020-11-30 B Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2020-03-11 2020-11-30 E Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2021-06-15 2021-07-20 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2021-06-15 2021-07-20 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-01-12 2021-02-19 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-09-01 2020-10-19 D Nutrition and Dietary Deficiencies Dispose of garbage and refuse properly.
    2019-02-14 2019-03-28 B Resident Rights Deficiencies Honor the resident's right to organize and participate in resident/family groups in the facility.
    2019-02-14 2019-03-28 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-02-14 2019-03-28 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2019-02-14 2019-03-28 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2019-02-14 2019-03-28 D Nutrition and Dietary Deficiencies Dispose of garbage and refuse properly.

    Fines

    Fine Date Fine Amount
    2018-03-15 $5,489
    2022-02-01 $3,250

    What is in the Neighborhood

    General Area Overview
    • The closest city is Waterville which is 0.8 miles away and has a population of 16,261 (small town).
    • The average income is $54,600, which is low compared to other zip codes.
    • Weather
      • High Temperature: 73
      • Low Temperature: 22
      • Average Temperature: 47.4
      • Day Breakdown: The area gets 120 days of rain, 54 days of snow and 190 days of sun
      • Precipitation: 1.9 inches a year

    Health and Safety Overview
    • The crime rate is 8.5 per 100 people which is very high compared to other cities.
      • Violent Crime: 1.46 incidents per 100 people
      • Property Crime: 5.78 incidents per 100 people
      • Drug-Related Crime: 0.73 incidents per 100 people
    • The average life expectancy in zip code is 77.82 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 180.0, Moderate Days 4.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Hannaford
    0.5 miles away
    Uncle Dean's Natural Market
    0.6 miles away
    Save-A-Lot
    0.7 miles away
    Shaw's
    1.0 miles away
    Pleaus
    1.1 miles away

    None Found

    Bus Stations

    Elm Towers
    0.7 miles away
    Waterville Concourse
    0.7 miles away
    MaineGeneral Thayer
    1.2 miles away
    Elm Plaza
    1.5 miles away
    Walmart
    1.5 miles away

    Banks

    Maine State Credit Union Maine State Credit Union
    0.5 miles away
    Kennebec Savings Bank
    0.9 miles away
    Camden National Bank
    1.0 miles away
    Bangor Savings Bank
    1.2 miles away
    Merril Bank
    1.4 miles away

    Hospitals

    Inland Hospital
    0.8 miles away
    Thayer Center for Health
    1.2 miles away
    MaineGeneral Medical Center - Alfond Center for Health
    14.0 miles away
    MaineGeneral Express Care
    14.5 miles away
    Redington-Fairview General Hospital
    14.9 miles away

    Pharmacies

    Rite Aid
    0.8 miles away
    RiteAid
    1.1 miles away
    Winslow Pharmacy
    1.3 miles away
    Hannaford Pharmacy
    1.5 miles away
    Oakland Pharmacy
    2.4 miles away

    Dentists

    Cornerstone Dental
    0.7 miles away
    Aspen Dental
    1.5 miles away
    Bryant Dental Care
    17.3 miles away
    Family Dental Practice
    17.5 miles away
    Endodontic Solutions
    17.6 miles away

    Parks

    The oxbow
    0.1 miles away
    Purnell Wrigley Field
    0.2 miles away
    Veterans Memorial Park
    0.6 miles away
    Town of Winslow Lands
    0.9 miles away
    North Street Recreation Area
    1.0 miles away

    None Found

    Shopping

    Jims Gun Shop
    1.0 miles away
    Skowhegan Plaza
    15.3 miles away
    Bond Brook Mini Mall
    16.5 miles away
    Millsy's Cleaning Svcs
    16.8 miles away
    Southiere Chiropractic
    16.8 miles away

    Culture

    The Framemakers
    0.8 miles away
    Waterville Opera House
    0.9 miles away
    Cony Theater
    16.8 miles away
    Augusta Colonial Theater
    17.0 miles away
    POP-UP 265
    17.2 miles away

    Restaurants

    18 Below
    0.8 miles away
    Cancun Mexican
    0.8 miles away
    Holy Cannoli
    0.8 miles away
    Last Unicorn
    0.8 miles away
    Silver Street Tavern
    0.8 miles away

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    Google map of Oak Grove Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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