Oak Forest Health & Rehabilitation

Several reviews express concerns about the facility, including complaints about understaffing, unsanitary conditions, and poor patient care. Some reviewers mention that residents are left in unclean states, with one noting a resident sitting in a puddle of urine and another mentioning the use of paper towels for washing due to inadequate supplies. There are also reports of financial discrepancies and a lack of responsiveness from the finance department.

On the other hand, some reviews highlight positive experiences, praising the friendly and caring staff, effective rehabilitation services, and the overall environment of the facility. A few reviewers specifically commend the facility for its dedicated staff, excellent physical therapy services, and the positive impact on their loved ones' recovery and well-being.

However, there are also serious allegations of patient abuse and neglect, with one reviewer advising against sending anyone to the facility due to their negative experience. Another review mentions a family member being left on a bedpan for an extended period, and another describes a lack of basic hygiene supplies for patient care.

Despite these mixed reviews, some family members of residents report being pleased with the care provided, noting that their loved ones have adjusted well and are happy with the staff and activities available. Yet, concerns about staffing levels and the quality of care persist, with several reviewers suggesting that the facility is dangerously understaffed and that this impacts the quality of care and safety of the residents.

In summary, while there are positive testimonials about the staff's compassion and the facility's rehabilitation services, significant concerns about understaffing, cleanliness, and patient care quality need to be addressed.