Oak Creek Terrace

The reviews for Oakcreek Senior Living are mixed, with some highlighting positive experiences and others expressing serious concerns. A few reviewers have praised the facility for its cleanliness, the quality of care, and the friendliness of the staff. Some have noted that their loved ones received excellent care, leading to quick recoveries and a high level of satisfaction with the services provided. The food quality and the sense of community among staff have also been mentioned positively.

However, several reviews raise significant issues about the facility, including allegations of neglect, understaffing, and unprofessional behavior. Concerns include residents not being fed properly, experiencing unexplained injuries, and being left in soiled conditions. Some reviewers have reported having to personally intervene to ensure their loved ones received basic care, such as bathing and using the bathroom. There are also claims of the facility being unorganized, with high staff turnover and reliance on agency staff, leading to inconsistent care. Additionally, some reviews mention a lack of communication and empathy from the management team, especially in times of distress.

While there are employees who express pride in working at Oakcreek and commend the teamwork and care provided, others describe their employment experience negatively, citing poor management and a lack of respect for staff and residents alike. The facility's security and response times to resident calls have also been criticized.

In summary, while some have had positive experiences with Oakcreek Senior Living, a significant number of reviews suggest that potential clients should thoroughly research and consider other options before making a decision. The contrasting reports of care quality, staff behavior, and facility management indicate that experiences can vary widely.