📞 Call for pricing and availability: (800) 780-8101
Nuuanu Hale
2900 Pali Highway, Honolulu, HI 96817
For Pricing & Availability
(800) 780-8101To Reach a Resident
(808) 595-6311Estimated Pricing
Price Comparison
Nuuanu Hale Description
Nuuanu Hale is a community that offers assisted living, nursing care, skilled nursing and rehabilitation and is about 2.3 miles outside Honolulu, Hawaii. Residents who live at the facility are able to choose from a range of studio, one-bedroom and two-bedroom room layouts.
The community has an average rating of 6 out of 10. You can explore reviews in depth here.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Honolulu
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Honolulu
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Honolulu
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of a senior living facility show a mix of experiences, ranging from highly positive to deeply concerning. Some reviewers praise the facility for its professional, caring, and clean environment, highlighting the quality of food, physical therapy, and the friendly, family-like treatment by staff. They commend the smooth teamwork across shifts and express gratitude for the care received, recommending the facility to others seeking support for health and healing.
However, other reviews raise serious issues about the care and environment. Concerns include neglect, with reports of residents left unattended in distressing conditions, and a lack of responsiveness from staff to residents' needs. The facility's cleanliness and security are questioned, with one reviewer noting a lack of security measures and poor communication regarding residents' care and well-being. Another review criticizes the behavior of a specific staff member, alleging unprofessional conduct.
Some reviews offer a balanced view, acknowledging the facility's aging infrastructure but praising the staff's friendliness and dedication to patient care. The importance of family involvement in enhancing the quality of care is also highlighted, with one reviewer sharing a positive experience of staff-resident relationships and the overall community atmosphere.
Overall, the reviews suggest a facility with committed staff but facing challenges in consistency of care, communication, and facility management. Prospective residents and their families may need to consider these varied experiences and conduct thorough research or visits to make informed decisions.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: June 16, 1975
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 75
Total current residents: 70
Facility is located in a hospital: No
Special Focus Status Candidate: Yes
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 2
Number of payment denials: 1
Number of fines: 3
Total cost of fines: $82479
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-07 | 2023-03-31 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2023-02-07 | 2023-03-31 | C | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2021-09-28 | 2021-11-05 | C | Smoke Deficiencies | Install properly constructed windows in hallway walls or doors. |
| 2019-08-27 | 2019-10-24 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-22 | 2023-02-24 | D | Resident Rights Deficiencies | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. |
| 2022-12-22 | 2023-02-24 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2022-12-22 | 2023-02-24 | E | Resident Rights Deficiencies | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| 2022-12-22 | 2023-02-24 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-02-06 | 2023-03-31 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-02-06 | 2023-03-31 | D | Resident Rights Deficiencies | The resident has the right to receive notices in a format and a language he or she understands. |
| 2023-02-06 | 2023-03-31 | D | Resident Rights Deficiencies | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. |
| 2023-02-06 | 2023-03-31 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-02-06 | 2023-03-31 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2023-02-06 | 2023-03-31 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2023-02-06 | 2023-04-07 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-02-06 | 2023-03-31 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2023-02-06 | 2023-03-31 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-02-06 | 2023-03-31 | E | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2023-02-06 | 2023-04-07 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-02-06 | 2023-04-07 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-02-06 | 2023-03-31 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2023-02-06 | 2023-03-31 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-02-06 | 2023-03-31 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2023-02-06 | 2023-03-31 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-02-06 | 2023-03-31 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-02-06 | 2023-04-07 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-02-06 | 2023-03-31 | D | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2023-02-06 | 2023-03-31 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-08-17 | 2021-10-21 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-08-17 | 2021-10-21 | E | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2021-08-17 | 2021-10-21 | E | Resident Rights Deficiencies | The resident has the right to receive notices in a format and a language he or she understands. |
| 2021-08-17 | 2021-10-21 | E | Resident Rights Deficiencies | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. |
| 2021-08-17 | 2021-10-21 | E | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2021-08-17 | 2021-10-21 | E | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2021-08-17 | 2021-10-21 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-08-17 | 2021-10-21 | E | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2021-08-17 | 2021-10-21 | D | Resident Assessment and Care Planning Deficiencies | Provide doctor's orders for the resident's immediate care at the time the resident was admitted. |
| 2021-08-17 | 2021-10-21 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2021-08-17 | 2021-10-21 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-08-17 | 2021-10-21 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-08-17 | 2021-10-21 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-08-17 | 2021-10-21 | E | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2021-08-17 | 2021-10-21 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-08-17 | 2021-10-21 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-08-17 | 2021-10-21 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2021-08-17 | 2021-10-21 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-08-17 | 2021-10-21 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-08-17 | 2021-10-21 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-08-17 | 2021-10-21 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2021-08-17 | 2021-10-21 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-08-17 | 2021-10-21 | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2021-08-17 | 2021-10-21 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2021-08-17 | 2021-10-21 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2021-08-17 | 2021-10-21 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-08-17 | 2021-10-21 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2021-08-17 | 2021-10-21 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-08-17 | 2021-10-21 | F | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-08-17 | 2021-10-21 | J | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-08-17 | 2021-10-21 | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2019-09-03 | 2019-10-08 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-09-03 | 2019-10-08 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2019-09-03 | 2019-10-08 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2019-09-03 | 2019-10-08 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2019-09-03 | 2019-10-08 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2019-09-03 | 2019-10-08 | D | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2019-09-03 | 2019-10-08 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-09-03 | 2019-10-08 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-09-03 | 2019-10-08 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2019-09-03 | 2019-10-08 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-09-03 | 2019-10-08 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2019-09-03 | 2019-10-08 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2019-09-03 | 2019-10-08 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2019-09-03 | 2019-10-08 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-09-03 | 2019-10-08 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-09-03 | 2019-10-08 | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-08-17 | $14,014 |
| 2021-08-17 | $21,560 |
| 2022-12-22 | $92,730 |
| 2022-12-22 | $12,600 |
| 2022-12-22 | $60,275 |
| 2022-12-22 | $8,190 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2022-12-22 | 16 |
What is in the Neighborhood
- The closest city is Honolulu which is 2.3 miles away and has a population of 371,657 (small city).
- The average income is $63,826, which is average compared to other zip codes.
- Weather
- High Temperature: 79
- Low Temperature: 71
- Average Temperature: 75.8
- Day Breakdown: The area gets 265 days of rain and 99 days of sun
- Precipitation: 1.4 inches a year
- The crime rate is 4.5 per 100 people which is high compared to other cities.
- Violent Crime: 1.07 incidents per 100 people
- Property Crime: 2.74 incidents per 100 people
- Drug-Related Crime: 0.18 incidents per 100 people
- The average life expectancy in zip code is 81.29 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 181.0, Moderate Days 0.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Foodland
1.6 miles awayTimes Supermarket
1.7 miles awaySafeway
1.9 miles awayPalama Supermarket
2.0 miles awayVillage Market
2.1 miles awayNone Found
Bus Stations
Nuuanu Avenue + Opposite Kawananakoa Place
0.8 miles awayNuuanu Avenue + Kawananakoa Place
0.8 miles awaySchool Street + Momolio Street
1.6 miles awaySchool Street + Liliha Street
1.6 miles awayLusitana Street + School Street
1.7 miles awayBanks
Territorial Savings Bank
1.7 miles awayFirst Hawaiian Bank
1.8 miles awayAmerican Savings Bank
1.8 miles awayHawaiiUSA Federal Credit Union
2.0 miles awayBank of Hawaii
2.2 miles awayHospitals
Rehab Hospital of the Pacific
1.3 miles awayKuakini Medical Center
1.4 miles awayThe Queen's Medical Center
2.1 miles awayStraub Clinic and Hospital
2.4 miles awayShriners Hospitals For Children
2.4 miles awayPharmacies
Longs Drugs
1.4 miles awayWalgreens
1.6 miles awayPharmanutra Incorperated
2.5 miles awayDentists
Downtown Dental Group
2.2 miles awayYoung Medical Dental Building
2.4 miles awayHawaii Orthodontist
12.9 miles awayParks
Nuuanu Valley Park
0.1 miles awayPu'unui Community Park
0.5 miles awayRound Top Forest Reserve
0.6 miles awayAlewa Neighborhood Park
1.1 miles awayPapakolea Community Park
1.3 miles awayNone Found
Shopping
Nuuanu Shopping Plaza
1.6 miles awayCity Square Shopping Center
2.4 miles awayNimitz Center
2.6 miles awayVelocity
2.6 miles awayManoa Marketplace
2.6 miles awayCulture
Soka Gakki International Hawaii Cultural Center
0.3 miles awayPrincess Ruth Ke'elikolani Performing Arts Center
1.1 miles awayHawaii Theatre
2.2 miles awayMabel Smyth Auditorium
2.2 miles awayKumu Kahua Theatre
2.3 miles awayRestaurants
Govinda’s Vegetarian Buffet
0.6 miles awayHappy Hearts
1.3 miles awayPizza Hut
1.4 miles awayBangkok Chef
1.6 miles awaySam's Delicatessen
1.6 miles awayGet exact pricing & check availability
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