📞 Call for pricing and availability: (800) 780-8101
Novi Lakes Health Campus
41795 W 12 Mile Rd, Novi, MI 48377
For Pricing & Availability
(800) 780-8101To Reach a Resident
(248) 533-0222Estimated Pricing
Price Comparison
Novi Lakes Health Campus Description
Novi Lakes Health Campus is a medium 38 bed community that offers assisted living, nursing care, adult day care, respite care, skilled nursing and rehabilitation and is located in Novi, Michigan and is part of the Trilogy Health Services network of communities. Residents who live at the facility are able to choose from a range of studio, one-bedroom, two-bedroom, suite and semi-private or share or companion room layouts.
The community has an average rating of 7.2 out of 10 making it the 7th highest rated community in the city out of 11 communities. See more information on reviews.
The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Novi
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Novi
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Novi
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many families express gratitude for the exceptional care and rehabilitation services provided, highlighting the caring staff and outstanding physical therapy.
- Employees find the work environment rewarding, with benefits such as free college tuition and a supportive team.
- Several reviewers recommend Novi Lakes for its skilled nursing, responsive and compassionate staff across various departments, and the high quality of therapy, food, and social activities.
- Some individuals specifically commend the facility for its cleanliness, professional staff, and the positive impact it has had on their family members' lives, including life-saving interventions.
Negative Reviews:
- Some reviews report understaffing issues leading to inadequate care, including infrequent showers and unmet bathroom needs.
- There are complaints about poor communication, particularly regarding patient falls and discharge planning, with one patient reportedly discharged without adequate support.
- Concerns about staff behavior, including rudeness, verbal abuse, and neglect, have been raised, with one reviewer witnessing patient abuse.
- One review criticizes the facility for accepting a misdelivered food order without clarification, questioning the honesty of the staff.
- Accusations of racism and violations of patient rights have also been mentioned, alongside a claim of contributing to patient deaths due to lack of care.
Mixed Reviews:
- While many reviews praise the facility for its exceptional care and staff, others highlight serious concerns about patient treatment and staff behavior.
- The facility is described as both a blessing and a place with significant issues, indicating varied experiences among residents and their families.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 4
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Dec. 15, 2016
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 54
Total current residents: 50
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 8
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $25000
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-02-24 | 2022-03-10 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2020-10-07 | 2020-10-28 | E | Construction Deficiencies | Install noncombustible or limited-combustible interior walls. |
| 2020-10-07 | 2020-10-28 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-04 | 2023-05-17 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-05-04 | 2023-05-17 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-05-04 | 2023-05-17 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2023-05-04 | 2023-05-17 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-09-22 | 2021-09-28 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-02-24 | 2022-03-15 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-02-24 | 2022-03-15 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-02-24 | 2022-03-15 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-02-24 | 2022-03-15 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-02-24 | 2022-03-15 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-15 | 2021-01-13 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-10-08 | 2020-10-28 | G | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2020-10-08 | 2020-10-28 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2020-10-08 | 2020-10-28 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-10-08 | 2020-10-28 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-10-19 | $650 |
| 2021-09-22 | $14,385 |
| 2021-09-22 | $9,350 |
| 2022-02-24 | $15,000 |
What is in the Neighborhood
- The closest city is Novi which is 1.2 miles away and has a population of 58,723 (large town).
- The average income is $89,750, which is very high compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 26
- Average Temperature: 51.2
- Day Breakdown: The area gets 160 days of rain, 51 days of snow and 152 days of sun
- Precipitation: 2.0 inches a year
- The crime rate is 1.93 per 100 people which is low compared to other cities.
- Violent Crime: 0.56 incidents per 100 people
- Property Crime: 1.04 incidents per 100 people
- Drug-Related Crime: 0.03 incidents per 100 people
- The average life expectancy in zip code is 78.96 years old, which is high compared to other zip codes.
- Air Quality: Good Days 119.0, Moderate Days 22.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.9 miles awayGordon Food Service
1.1 miles awayMirai
1.2 miles awayOne World Market
1.2 miles awayBetter Health Market
1.2 miles awayNone Found
Bus Stations
12 Mile / Haggerty (WB)
1.1 miles away12 Mile / Haggerty (EB)
1.3 miles away12 Mile / Golf Pointe (EB)
1.9 miles away12 Mile / Golf Pointe NS (WB)
1.9 miles awayGrand River / Haggerty NS (WB)
2.1 miles awayBanks
5/3rd Bank
1.1 miles awayChase
1.1 miles awayDiversified Members Credit Union
1.3 miles awayPNC Bank
1.9 miles awayBank of America
2.0 miles awayHospitals
Providence Park Hospital
2.9 miles awayHenry Ford West Bloomfield Hospital
3.8 miles awayHawthorn Center
5.2 miles awayHuron Valley-Sinai Hospital
6.9 miles awaySaint Mary Mercy Hospital
7.3 miles awayPharmacies
Rite Aid
1.1 miles awayCreams N' Caps
1.3 miles awayNovi Drug
2.0 miles awayCVS Pharmacy
2.0 miles awayWalgreens
2.1 miles awayDentists
Richard S. Bernstein, D.D.S.
2.5 miles awayJacobson Dental Group
2.6 miles awayDentistry
3.3 miles awayWalled Lake Dental
3.4 miles awayBright Side Dental
4.1 miles awayParks
I-275 Metro Trail end
0.8 miles awayNovi
0.9 miles awayLakeshore Park
1.3 miles awayPavilion Shore Park
1.3 miles awayStratford Park
1.9 miles awayNone Found
Shopping
Twelve Oaks Mall
0.4 miles awayWest Oaks II
0.8 miles awayWest Oaks I
0.9 miles awayTwelve Mile Crossing at Fountain Walk
1.3 miles awayWorldwide Center
4.0 miles awayCulture
Amphitheater at Fuerst Park
2.6 miles awayMarquis Theatre
4.5 miles awayGenitti's Little Theater
4.5 miles awayThe Farmington Players
4.7 miles awayFinnish Culture Center & Hall
5.0 miles awayRestaurants
The Cheesecake Factory
0.4 miles awayCalifornia Pizza Kitchen
0.4 miles awayKerby's Coney Island
0.5 miles awaySedona Taphouse
0.6 miles awayBangkok 18
0.6 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of MI. It is a medium-sized community with 38 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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