📞 Call for pricing and availability: (800) 780-8101

Novato Healthcare Center

1565 Hill Road, Novato, CA 94947

Nursing Home
My image My image

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(415) 897-6161

Estimated Pricing

Studio
Estimated $7,635

Price Comparison

  • Average City Price: $7,627
  • Average State Price: $7,474
  • Average National Price: $7,508


  • Novato Healthcare Center Description

    Novato Healthcare Center is a community that offers nursing care and is located in Novato, California. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 7 out of 10. You can explore reviews in depth here.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Novato


    Community Reviews

    4.9
    Novato Healthcare Center
    Based on My Caring Plan's proprietary scoring, including 29 reviews across the web

    Ranking

  • Ranking in City: 8 out of 8 communities in Novato
  • Ranking in State: 3511 out of 3640 communities in CA
  • Food and Dining B

    Facility and Grounds B

    Care B

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Several reviews describe the facility as poorly maintained, unprofessional, and lacking in adequate care for residents. Complaints include severe neglect, unreturned calls, missing personal items, and unaddressed medical needs.
    • Some reviewers express distress over the conditions their loved ones faced, including being left unattended, not receiving help with meals, and experiencing theft of personal belongings.
    • One review mentions discriminatory behavior by the staff, describing the environment as unwelcoming and advising others to stay away.
    • Conversely, a few reviews offer a positive perspective, highlighting compassionate care, dedicated staff, and improvements in the facility. These include mentions of a community garden initiative, involvement in family councils, and personal stories of residents finding a sense of belonging and purpose.
    • Positive feedback also notes the importance of family involvement in the care process, improvements in food quality, cleanliness, and the dedication of the staff despite challenging conditions.
    • One detailed positive review shares a heartfelt story of a resident's final years at the facility, praising the staff's support and care during a difficult time.

    Overall, the reviews present a mixed view of the facility, with several expressing serious concerns about the quality of care and management, while others acknowledge positive experiences and improvements.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 4
    Quality measure rating: 4
    Long-term quality measure rating: 3
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: Oct. 31, 2007
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 181
    Total current residents: 158
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Both


    Facility Incident, Complaints and Fines

    Number of facility incidents: 19
    Number of substantiated complaints: 20
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $11305


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-05-12 2021-06-15 D Emergency Preparedness Deficiencies Conduct risk assessment and an All-Hazards approach.
    2021-05-12 2021-06-15 D Emergency Preparedness Deficiencies Develop Emergency Preparedness policies and procedures.
    2021-05-12 2021-06-15 D Emergency Preparedness Deficiencies Establish policies and procedures for volunteers.
    2021-05-12 2021-06-15 D Construction Deficiencies Use approved construction type or materials.
    2021-05-12 2021-06-15 E Smoke Deficiencies Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
    2021-05-12 2021-06-15 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2021-05-12 2021-06-15 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-05-12 2021-06-15 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2019-09-10 2019-10-09 D Emergency Preparedness Deficiencies Conduct risk assessment and an All-Hazards approach.
    2019-09-10 2019-10-09 D Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2019-09-10 2019-10-09 D Emergency Preparedness Deficiencies Develop Emergency Preparedness policies and procedures.
    2019-09-10 2019-10-09 D Emergency Preparedness Deficiencies Provide primary/alternate means for communication.
    2019-09-10 2019-10-09 D Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2019-09-10 2019-10-09 D Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-09-10 2019-10-09 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-09-10 2019-10-09 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2018-07-05 2018-07-16 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2018-07-05 2018-07-16 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2018-07-05 2018-07-16 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.

    Fines

    Fine Date Fine Amount
    2020-05-06 $17,355
    2020-05-06 $17,889
    2020-06-25 $14,205
    2020-10-06 $10,650
    2021-11-29 $655
    2021-11-29 $650

    What is in the Neighborhood

    General Area Overview
    • The closest city is Novato which is 0.9 miles away and has a population of 55,530 (large town).
    • The average income is $122,916, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 69
      • Low Temperature: 52
      • Average Temperature: 61.3
      • Day Breakdown: The area gets 80 days of rain and 284 days of sun
      • Precipitation: 0.7 inches a year

    Health and Safety Overview
    • The crime rate is 4.34 per 100 people which is high compared to other cities.
      • Violent Crime: 0.76 incidents per 100 people
      • Property Crime: 2.21 incidents per 100 people
      • Drug-Related Crime: 1.0 incidents per 100 people
    • The average life expectancy in zip code is 83.39 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 230.0, Moderate Days 14.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Safeway
    0.6 miles away
    Whole Foods Market
    0.9 miles away
    Costco
    1.5 miles away
    Harvest Market
    2.3 miles away
    Nugget Markets
    2.7 miles away

    None Found

    Bus Stations

    Novato Boulevard & Joan Avenue
    0.4 miles away
    Novato Boulevard & Lauren Avenue
    0.4 miles away
    Novato Boulevard & Diablo Avenue
    0.5 miles away
    Novato Boulevard & Arthur Street
    0.5 miles away
    Diablo Avenue & George Street
    0.6 miles away

    Banks

    Wells Fargo
    0.6 miles away
    Bank of Marin
    2.8 miles away
    Bank of America
    6.3 miles away
    Chase
    6.6 miles away
    First Federal
    7.5 miles away

    Hospitals

    Novato Community Hospital
    0.9 miles away
    Kaiser Permanente San Rafael Medical Center
    6.3 miles away
    Marin Health Medical Center
    10.4 miles away
    Petaluma Valley Hospital
    11.3 miles away
    Sonoma Valley Hospital
    14.5 miles away

    Pharmacies

    Safeway
    0.6 miles away
    CVS Pharmacy
    1.4 miles away
    Golden Gate Veterinary Compounding Pharmacy
    2.9 miles away
    Walgreens
    6.3 miles away
    Rite Aid
    6.5 miles away

    Dentists

    Pacific Dental
    0.5 miles away
    San Marin Dental
    2.3 miles away
    Haney Orthodontics
    8.4 miles away
    San Rafael Dentistry
    9.0 miles away
    Alan S. Cascio
    10.0 miles away

    Parks

    Hill Recreation Area
    0.1 miles away
    Arroyo Avichi Park
    0.2 miles away
    Lee Garner Park
    0.8 miles away
    Sutton Park
    0.8 miles away
    Marion Park
    0.9 miles away

    Places of Worship

    Swedenborgian Church of San Francisco
    22.2 miles away
    Grace Cathedral
    22.8 miles away
    Misión San Francisco de Asís
    24.3 miles away

    Shopping

    Ignacio Center
    2.7 miles away
    Pacheco Plaza
    2.7 miles away
    Northgate Mall
    6.5 miles away
    Cornerstone
    11.2 miles away
    Petaluma Village Premium Outlets
    11.8 miles away

    Culture

    Hamilton Theater
    4.1 miles away
    Showcase Theatre
    6.8 miles away
    Marin Veterans' Memorial Auditorium
    6.8 miles away
    Amphitheater
    7.7 miles away
    Forest Meadows Amphitheater
    8.6 miles away

    Restaurants

    Sam’s Place
    0.3 miles away
    Pearl
    0.5 miles away
    Ayawaska Hilltop
    0.7 miles away
    Las Guitarras
    1.0 miles away
    Moylan's Brewery & Resturant
    1.1 miles away

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


    Google map of Novato Healthcare Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



    Senior Housing Articles

    How to pay for assisted living

    Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...

    Read More
    Independent Living vs. Assisted Living

    Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...

    Read More
    Assisted Living vs. Nursing Homes

    Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...

    Read More