Nottingham Village Retirement Center

Positive Feedback:

• Staff is friendly and the facility is exceptionally clean.
• Many residents and their families have had good experiences, particularly in the independent and assisted living sections.
• Facility offers a variety of living quarters, activities, and amenities including a cafeteria, exercise room, and transportation services.
• Some reviewers highlighted the quality of the food and the size of the apartments.
• Nottingham Village is praised for its efforts to keep COVID-19 at bay and for adapting activities to ensure safety.
• The physical therapy staff is commended for their effective work.
• Volunteers and visitors note a pleasant, friendly environment and a high level of cleanliness.

Criticisms and Areas for Improvement:

• Some reviewers expressed concerns about the consistency of staff and the impact on resident care.
• There were complaints about the quality and appropriateness of the food, especially for those with dietary restrictions.
• Challenges with staffing levels were mentioned, affecting the timeliness and quality of care.
• Communication and access for visitors, particularly during the pandemic, were areas of frustration for some.
• There were serious allegations of unprofessional behavior, discrimination in the hiring process, and poor treatment of residents, including potential abuse.
• One reviewer reported a negative experience with the administration, claiming that residents causing trouble or having problems were quickly removed from the facility.

Overall Recommendation:

While Nottingham Village has received a mix of reviews, many families and residents have had positive experiences, particularly praising the facility's cleanliness, staff friendliness, and the range of amenities and activities available. However, there are significant concerns regarding staff consistency, food quality, and some serious allegations about resident treatment and administrative practices. Prospective residents and their families should consider these factors and possibly visit the facility to make an informed decision.