📞 Call for pricing and availability: (800) 780-8101
Northwood Rehabilitation & Healthcare Center
1010 Varnum Avenue, Lowell, MA 01854
For Pricing & Availability
(800) 780-8101To Reach a Resident
(978) 458-8773Estimated Pricing
Price Comparison
Northwood Rehabilitation & Healthcare Center Description
Northwood Rehabilitation & Healthcare Center is a community that offers assisted living, nursing care, respite care, skilled nursing and rehabilitation and is about 2.6 miles outside Lowell, Massachusetts. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 8.9 out of 10 making it the highest rated community in the city out of 7 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Lowell
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Lowell
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Lowell
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Many reviews highlight the exceptional care and compassion provided by the staff at Northwood, particularly praising the efforts of the Ambassador program and specific staff members like Nadia, who has been mentioned for her outstanding support to patients and their families. The facility is commended for its activities, such as the Portuguese festival, which cater to the cultural needs of residents, making them feel at home and connected to their heritage.
Family members express gratitude for the care their loved ones receive, noting the professionalism, kindness, and dedication of the staff. The Ambassador program, especially, receives high praise for facilitating communication between patients and their families, significantly impacting those who face language barriers or live far away. Activities and personal care provided by staff members like Priscila, Pryanka, Martha, and others are appreciated for enhancing the quality of life of the residents.
Some reviews express concerns and suggestions for improvement, such as extending the Ambassador program to weekends to ensure continuous support. Despite these, the overall sentiment is one of gratitude and satisfaction with the care provided, with many families noting the positive environment and the effort made to keep residents engaged and happy.
The facility's response to the pandemic and its ability to maintain a high level of care and communication during such times are also commended, with families feeling reassured about the well-being of their loved ones.
In summary, Northwood is highly regarded for its compassionate care, effective communication, and the positive impact of its Ambassador program, making it a valued choice for families seeking care for their loved ones.
Reviews
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Northwood Rehabilitation & Healthcare Center Videos
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Health
Services
Activities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 2
Long-term quality measure rating:
1
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Feb. 17, 1987
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 123
Total current residents: 111
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 3
Number of payment denials: 1
Number of fines: 4
Total cost of fines: $223445
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-06 | 2022-11-17 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2022-10-06 | 2022-11-18 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-10-06 | 2022-11-03 | F | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-10-06 | 2022-11-03 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-10-06 | 2022-11-03 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-22 | 2022-12-05 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-12-22 | 2022-12-05 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-09-26 | 2022-10-24 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-09-26 | 2022-10-24 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-09-26 | 2022-10-24 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-09-26 | 2022-10-24 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2022-09-26 | 2022-10-24 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2022-09-26 | 2022-10-24 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident when there is a significant change in condition |
| 2022-09-26 | 2022-10-24 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-09-26 | 2022-11-14 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-09-26 | 2022-11-14 | G | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-09-26 | 2022-10-24 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-09-26 | 2022-10-24 | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2022-09-26 | 2022-10-24 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-09-26 | 2022-10-24 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-09-26 | 2022-10-24 | H | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-09-26 | 2022-10-24 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-09-26 | 2022-10-24 | E | Nursing and Physician Services Deficiencies | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. |
| 2022-09-26 | 2022-10-24 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-09-26 | 2022-10-24 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-09-26 | 2022-10-24 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2022-09-26 | 2022-10-24 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-09-26 | 2022-10-24 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-01-26 | 2022-03-23 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-01-26 | 2022-03-23 | D | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-01-26 | 2022-03-23 | E | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2021-03-19 | 2021-04-27 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-03-19 | 2021-04-27 | F | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2021-03-19 | 2021-04-27 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-03-19 | 2021-04-27 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2021-03-19 | 2021-04-27 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2021-03-19 | 2021-04-27 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-03-19 | 2021-04-27 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-03-19 | 2021-04-27 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2021-03-19 | 2021-04-27 | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2021-03-19 | 2021-04-27 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-03-19 | 2021-04-27 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-03-19 | 2021-04-27 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2021-03-19 | 2021-04-27 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-03-19 | 2021-04-27 | E | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2021-03-19 | 2021-04-27 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-03-19 | 2021-04-27 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-01-26 | 2021-02-12 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-01-26 | 2021-02-12 | D | Infection Control Deficiencies | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
| 2021-01-26 | 2021-02-12 | D | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2020-11-05 | 2020-11-20 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-11-05 | 2020-11-20 | E | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2020-11-05 | 2020-11-20 | D | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2021-03-09 | 2021-04-27 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-01-17 | 2020-03-02 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2020-01-17 | 2020-03-02 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2020-01-17 | 2020-03-02 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2020-01-17 | 2020-03-02 | D | Quality of Life and Care Deficiencies | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. |
| 2020-01-17 | 2020-03-02 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-01-17 | 2020-03-02 | E | Nursing and Physician Services Deficiencies | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-12-07 | $9,428 |
| 2018-10-18 | $106,959 |
| 2019-04-17 | $11,749 |
| 2021-01-26 | $3,465 |
| 2021-01-26 | $3,250 |
| 2021-03-09 | $65,783 |
| 2021-03-09 | $68,163 |
| 2022-01-26 | $58,366 |
| 2022-01-26 | $57,194 |
| 2022-01-26 | $58,509 |
| 2022-09-26 | $93,308 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2022-09-26 | 12 |
What is in the Neighborhood
- The closest city is Lowell which is 2.6 miles away and has a population of 110,699 (small city).
- The average income is $51,222, which is low compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 30
- Average Temperature: 53.7
- Day Breakdown: The area gets 126 days of rain, 35 days of snow and 203 days of sun
- Precipitation: 1.9 inches a year
- The median age is 33.4 years old, low compared to other cities.
- 3.4% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 30.18% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 22% Asian, 5% Black or African-American, 17% Hispanic or Latino, and 53% White.
- The crime rate is 4.6 per 100 people which is high compared to other cities.
- Violent Crime: 1.45 incidents per 100 people
- Property Crime: 2.46 incidents per 100 people
- Drug-Related Crime: 0.18 incidents per 100 people
- The average life expectancy in zip code is 81.7 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 165.0, Moderate Days 16.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Market Basket
0.3 miles awayIndian Basket
0.8 miles awayHannaford
1.3 miles awayStop & Shop
2.8 miles awayM & H Oriental Food Supermarket
3.4 miles awayNone Found
Bus Stations
D'Youville Adult Day Health
0.2 miles awayWestminster Village
0.5 miles awayPrinceton St and Brouilette St
0.6 miles awayMiddlesex St Middlesex Plaza
0.7 miles awayPrinceton Blvd Middlesex Plaza
0.8 miles awayBanks
Santander
0.7 miles awayTD Bank
1.2 miles awayEnterprise Bank
1.2 miles awayThe Lowell Five Cent Savings Bank
2.9 miles awayEastern Bank
3.0 miles awayHospitals
Solomon Mental Health Center
1.1 miles awayLowell General Hospital
1.1 miles awayLowell General - Saints Campus
3.3 miles awayWestford Public Schools
6.6 miles awayTewksbury State Hospital
7.9 miles awayPharmacies
CVS Pharmacy
0.7 miles awayHannaford Pharmacy
1.3 miles awayWalmart Pharmacy
1.4 miles awayRite Aid
2.4 miles awayCVS
3.2 miles awayDentists
Dental Dreams
0.8 miles awaySambath Keo
0.8 miles awayPerfect Dental
1.2 miles awayMichael Sargent Dentistry
3.2 miles awayDr. Arthur Yee, DMD
3.3 miles awayParks
Lowell Heritage State Park
0.2 miles awaySouthwell Field
0.5 miles awayLowell Dracut Tyngsborough State Forest
0.5 miles awayEdwards Street Park
0.6 miles awayLeblanc Park
0.7 miles awayPlaces of Worship
Christ Church
22.5 miles awayFaith United Parish
22.7 miles awayFirst Parish Unitarian Universalist Church of Fitchburg
22.7 miles awayShopping
Westford Post Office
7.1 miles awayForge Village Post Office
7.6 miles awayThe Mall at Rockingham Park
10.9 miles awayDSM MB I LLC
11.5 miles awayThe Loop
12.6 miles awayCulture
Western Avenue Studios
2.4 miles awayOnyx Room Performance Space
2.4 miles awayLoading Dock Gallery
2.4 miles awayBrush Art Gallery
2.8 miles awayBoarding House Park
3.0 miles awayRestaurants
China Star
0.8 miles awayZesty's Pizza
0.9 miles awayPho 88
1.2 miles awaySushi Yanagi
1.2 miles awayApplebee's
1.2 miles awayGet exact pricing & check availability
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